Transformation Director

Global Payments Inc.; Alpharetta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Global Payments Inc. is seeking a Transformation Director to join our Transformation Team and shape the future of global commerce.

You will drive successful client partnerships and deliver complex technology solutions that power seamless payment experiences worldwide, influencing client satisfaction, revenue growth, and the delivery of innovative implementations. This role requires leading cross-functional teams, shaping SOWs, negotiating terms, and translating business needs into scalable,

Responsibilities

• Drive end-to-end delivery success for complex client implementations, ensuring outcomes meet revenue targets, timeline commitments, and client expectations.
• Strengthen and expand client relationships by influencing executive stakeholders and creating opportunities for repeat business and long-term partnership growth.
• Lead and empower cross-functional teams to deliver high-impact solutions, aligning priorities and resolving challenges to maintain momentum and achieve measurable results.
• Own commercial outcomes by shaping Statements of Work (SOWs), negotiating terms, and ensuring alignment between client needs and profitable delivery.
• Influence business strategy by identifying market opportunities, building business cases, and advancing new services or capabilities that accelerate growth.

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Transformation Director to join our ever evolving Transformation Team and help shape the future of global commerce. In this role, you’ll play a critical part in driving successful client partnerships and delivering complex technology solutions that power seamless payment experiences worldwide. Your leadership will directly influence client satisfaction, revenue growth, and the successful delivery of innovative implementations—connecting business needs with scalable solutions that move our clients and Global Payments forward. This is an opportunity to lead with impact, collaborate across functions, and help define how we deliver value in a rapidly evolving payments ecosystem.

What you’ll own

• Drive end‑to‑end delivery success for complex client implementations, ensuring outcomes meet revenue targets, timeline commitments, and client expectations.
• Strengthen and expand client relationships by influencing executive stakeholders and creating opportunities for repeat business and long‑term partnership growth.
• Lead and empower cross‑functional teams to deliver high‑impact solutions, aligning priorities and resolving challenges to maintain momentum and achieve measurable results.
• Own commercial outcomes by shaping Statements of Work (SOWs), negotiating terms, and ensuring alignment between client needs and profitable delivery.
• Influence business strategy by identifying market opportunities, building business cases, and advancing new services or capabilities that accelerate growth.

What you’ll bring

• Proven experience leading client‑facing technology or professional services teams, with a track record of delivering complex implementations and driving client success.
• Strong commercial acumen with demonstrated ability to manage budgets, negotiate contracts, and achieve revenue and profitability goals.
• Exceptional stakeholder management skills, with confidence engaging executive‑level clients and influencing cross‑functional teams.
• Strategic mindset with the ability to translate client needs into scalable solutions that deliver measurable business outcomes.
• Leadership approach grounded in accountability, collaboration, and empowering teams to perform at their best.

It's a bonus if you have

• Experience in the payments, financial services, or technology industry.
• Advanced degree or additional qualifications in business, technology, or a related field.
• Demonstrated success building new service offerings or expanding client portfolios in a professional services environment.

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.