Transfer Specialist

Service Corporation International; Westlake Village (CA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(k) Retirement Savings Plan with 公司

Life Insurance

Disability Insurance

Health Savings Account with Company

Sick Leave

Employee Assistance Program

Résumé du poste

Service Corporation International in Westlake Village, CA, seeks a Transfer Specialist to handle care, removal, and transport of the deceased, ensuring compliance with laws and company procedures. Professional appearance and safe operation of company vehicles are required when interacting with families.

Responsibilities include coordinating transfers, maintaining chain-of-custody records, and performing light vehicle maintenance.

Qualifications

• Education required: High School Diploma or equivalent.
• Must have a valid state driver’s license with clean driving record.
• Experience preferred in courier/driving with customer interaction.
• Able to work on-call weekends, nights and holidays.
• Ability to lift up to 75 pounds and handle physical demands.

Responsabilités

• Transfers safely drives company owned professional vehicles to perform 'first call' transfer of deceased in accordance with laws and policies.
• Follows chain-of-custody, paperwork, and deceased identification processes.
• Interacts with families respectfully during home transfers and maintains discretion.
• Transports caskets to airports, care centers, or funeral homes and assists with moving them.
• Performs basic vehicle maintenance and ensures cleanliness.

Connaissances

Valid driver's license

Customer interaction

Basic computer skills

Ability to lift 75 lbs

On-call weekends/nights

Formation

High School Diploma or equivalent

Outils

Proprietary software

Description du poste

About this role

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Transfers Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Vehicle Maintenance: Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

Requirements

• Education: High School Diploma or equivalent.
• Licenses: Current state/province issued driver’s license with an acceptable driving record.
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.
• Knowledge, Skills and Abilities: Ability work schedule to support business needs including weekends and nights.
• Ability to work on-call weekends, nights and holidays rotation.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

Work Conditions

• Work Environment: Work indoors and or outdoors during all seasons and weather conditions. Local and/or multiple location traveling required. Comply with Field dress code policy.
• Postures: Frequent, continuous periods of time standing, up 6 hours per day. Climbing stairs to access buildings frequently.
• Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage. Lifting, pushing, pulling up to 75 pounds.
• Work Hours: Working beyond "standard" hours as the need arises.
• Local travel up to 100% using company vehicle.

Compensation

Salary: $20.00/hr.

• Benefits: Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Location & Category

Category (Portal Searching): Operations Job Location: US-CA - Westlake Village Postal Code: 91362.

About Us

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.