Transfer Specialist

Service Corporation International; Arlington (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Service Corporation International in Arlington, TX seeks a Transfer Specialist to coordinate care, removal, and transport of the deceased. You will drive company vehicles, maintain cleanliness, and present a professional appearance when meeting families.

You will follow chain-of-custody, complete paperwork, interact with families respectfully, and enter event information into our software. This role requires flexibility for weekends and nights and physical ability to lift up to 75 pounds.

Qualifications

• Customer interaction and compassionate communication with families.
• Ability to work non-standard hours including weekends and nights.
• Basic computer tasks for data entry and record keeping.
• Physical capability for lifting and moving items as required.

Responsibilities

• Safely drives company owned vehicles to perform transfers of deceased according to policies.
• Follows chain-of-custody and paperwork for deceased identification.
• Cooperates with first responders, hospital staff, or care facilities as needed.
• Interacts with bereaved families during home transfers with sensitivity.
• Transports caskets and assists with moving them to appropriate locations.
• Maintains and cleans vehicles; fuels as needed.
• enters transfer information into proprietary software per procedures.

Skills

Customer interaction

Ability to work nights/weekends

Manual dexterity

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain‑of‑custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education High School Diploma or equivalent Licenses Current state/province issued driver’s license with an acceptable driving record Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights

Ability to work on‑call weekends, nights and holidays rotation

Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

Ability to drive in hazardous, heavy traffic, and weather conditions

Basic computer skills required

WORK CONDITIONS

Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy

Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently

Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds

Work Hours Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle

Postal Code: 76012

Category (Portal Searching): Operations

Job Location: US-TX - Arlington

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

“SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.