Transfer Specialist (part-time)

sci; Clinton Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

SCI is seeking a Transfer Specialist in Clinton Township, MI. The role involves caring for the deceased, driving company vehicles, and coordinating with families and facilities. Requires the ability to lift up to 75 pounds and work weekends/nights on a call basis.

Responsibilities include handling paperwork, ensuring custody integrity, and utilizing specialized software for event entries. Candidates should have a high school diploma and a valid driver's license with a clean record.

Qualifications

• Education: High School Diploma or equivalent.
• Licenses: Current state driver license with acceptable driving record.
• Experience: At least 1 year as courier/driver with direct customer interaction preferred.
• Ability to work varying shifts including weekends, nights and holidays; on-call readiness.

Responsibilities

• Safely drives company-owned vehicles to perform the first-call transfer of the deceased per laws and policies.
• Follows chain-of-custody, paperwork, and deceased identification procedures.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility.
• Interacts with bereaved family members for home transfers with sensitivity and discretion.
• Transfers soiled garments, bedding, or materials per procedures and leaves a courteous impression.
• Enters deceased event information into proprietary software.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Cleans and maintains vehicles; ensures presentable appearance.
• Fuels vehicles as needed and follows safety guidelines.
• Maintains PPE and transfer supplies in vehicles; notifies management of issues.

Skills

Driving

Customer service

Basic computer skills

On-call availability

Physical stamina

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

Minimum Requirements

• Education: High School Diploma or equivalent.
• Licenses: Current state/province issued driver's license with an acceptable driving record.
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.
• Knowledge, Skills and Abilities:
  • Ability work schedule to support business needs including weekends and nights.
  • Ability to work on-call weekends, nights and holidays rotation.
  • Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
  • Ability to drive in hazardous, heavy traffic, and weather conditions.
  • Basic computer skills required.

WORK CONDITIONS

• Work Environment: Work indoors and or outdoors during all seasons and weather conditions.
• Local and/or multiple location traveling required.
• Comply with Field dress code policy.
• Work Postures: Frequent, continuous periods of time standing, up 6 hours per day; Climbing stairs to access buildings frequently.
• Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage; Lifting, pushing, pulling up to 75 pounds.
• Work Hours: Working beyond "standard" hours as the need arises; Local travel up to 100% using company vehicle.

Postal Code: 48035

Category (Portal Searching): Operations

Job Location: US-MI - Clinton Township