Transfer Specialist

Service Corporation International; Arlington (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Service Corporation International in Arlington, TX seeks a Transfer Specialist to handle care, removal, and transport of the deceased. You will drive company vehicles, maintain cleanliness, and present a professional appearance when interacting with families.

Responsibilities include performing first-call transfers, adhering to chain-of-custody procedures, and updating records in our proprietary software. Weekend and night availability, physical lifting, and safe driving are essential.

Qualifications

• High school diploma or equivalent required.
• Valid state driver's license with a clean driving record.
• At least 1 year of courier or driver experience with direct customer interaction preferred.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally.
• Will require weekend, night, and holiday availability.

Responsibilities

• Safely drive company-owned vehicles to perform first-call transfers of deceased in accordance with laws and company policies.
• Enter transfer event information into proprietary software; maintain chain of custody and proper identification of the deceased.
• Interact with bereaved families in a courteous and sensitive manner; minimize conversation during home transfers.
• Coordinate with first responders, coroners, hospital staff, and senior living facilities as needed.
• Transport caskets to airports, care centers, or funeral homes and assist with moving them.

Skills

Customer-focused

Communication skills

Lift up to 75 pounds

Safe driving

Education

High School Diploma or equivalent

Job description

## Transfer SpecialistApplylocations: TX - Arlingtontime type: Full timeposted on: Posted Todayjob requisition id: Req.165084Our associates celebrate lives. We celebrate our associates.The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.**JOB RESPONSIBILITIES****Transfers*** Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification* Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures* For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression* Enters deceased event information into proprietary software according to company procedures* Transports caskets to airports, care centers, or funeral homes; assists with moving caskets**Vehicle Maintenance*** Washes, vacuums, and cleans vehicles ensuring vehicle is presentable* Fuels vehicles as necessary* Follows safety guidelines and expenditure processes* Maintains personal protective and transfer supplies in vehicles including cleaning products* Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection**minimum Requirements****Education*** High School Diploma or equivalent**Licenses*** Current state/province issued driver’s license with an acceptable driving record**Experience*** At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred**Knowledge, Skills and Abilities*** Ability work schedule to support business needs including weekends and nights* Ability to work on-call weekends, nights and holidays rotation* Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds* Ability to drive in hazardous, heavy traffic, and weather conditions* Basic computer skills required**WORK CONDITIONS**## Work Environment* Work indoors and or outdoors during all seasons and weather conditions* Local and/or multiple location traveling required* Comply with Field dress code policy## ## Work Postures* Frequent, continuous periods of time standing, up 6 hours per day* Climbing stairs to access buildings frequently## ## Physical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage* Lifting, pushing, pulling up to 75 pounds## ## Work Hours* Working beyond “standard” hours as the need arises* Local travel up to 100% using company vehiclePostal Code: 76012Category (Portal Searching): OperationsJob Location: US-TX - Arlington### About Us## Who we are. What we do.We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.*"SCI” refers to Service Corporation International and its affiliates.***Equal Opportunity Employer, M/F/D/V**