Transfer Credit Specialist – CPL & Transcript Expert

Lackawanna College; Scranton (Lackawanna County); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Lackawanna College in Scranton, PA seeks a Transfer Credit Evaluator CPL to ensure accurate transfer credit evaluations for online and graduate students. The role reports to the Associate Registrar and collaborates with registrars and evaluators across the college.

The ideal candidate will have a Bachelor's degree or equivalent, 2+ years in a related field, and experience with CRM systems (Salesforce a plus) and transfer credit software. Some duties may require travel and in-person attendance.

Qualifications

• Bachelor's degree required, or equivalent combination of education, training, and experience.
• Minimum of two (2) years’ experience in a related field.
• Experience with CRM (Salesforce a plus) along with knowledge of Jenzabar or comparable platforms.
• Experience with transfer credit evaluation software preferred.

Responsibilities

• Oversee the transcript reporting process with National Student Clearinghouse to ensure accurate, secure delivery of transcript services.
• Conduct official transcript evaluations for new and returning students, including prior learning assessments for transfer credits.
• Maintain quality transcript evaluations and meet daily deadlines for timely service.
• Assess credits for new and returning students, verifying course details from other institutions.
• Coordinate with Enrollment to obtain official transcripts for review.
• Participate in development and improvement of the Transfer Credit Evaluation process.
• Enter and update transfer credits in the student information system and resolve pending courses as final transcripts arrive.
• Maintain articulations and course equivalencies; assist with policy documentation.
• Track reports related to awarding transfer credits and manage name-change requests.

Education

Bachelor's degree or equivalent

Tools

Salesforce

Jenzabar

Job description

Lackawanna College in Scranton, PA seeks a Transfer Credit Evaluator CPL to ensure accurate transfer credit evaluations for online and graduate students. The role reports to the Associate Registrar and collaborates with registrars and evaluators across the college.

The ideal candidate will have a Bachelor's degree or equivalent, 2+ years in a related field, and experience with CRM systems (Salesforce a plus) and transfer credit software. Some duties may require travel and in-person attendance.