Transfer Credit Coordinator — Registrar Ops

OBERLIN COLLEGE; Oberlin (OH); On-site; USD 31,000 - 45,000; Full time

Job summary

Oberlin College seeks a Transfer of Credit Coordinator (Departmental Technician I) to evaluate external transcripts, apply transfer policies, and maintain student records. The role partners with the degree progress and graduation team, academic departments, and the Registrar’s Office.

The position requires strong communication, meticulous attention to detail, and comfort with complex software systems in a 12-month, full-time capacity.

Qualifications

• College degree or equivalent combination of experience and education.
• 5-7 years of progressively responsible secretarial, clerical, or para-professional work experience.
• Excellent oral, written, and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently on multiple complex projects simultaneously, prioritize duties, and exercise judgment.
• Strong critical thinking and analytical skills with resourcefulness.
• Strong customer service orientation.
• Ability to work effectively in a diverse team and environment.
• Experience in a high-volume, fast-paced, deadline-based environment with adaptability.
• Experience with software applications, including interpreting data and working with spreadsheets.
• Ability to learn new technology and software.
• Typing speed of 50 WPM with emphasis on accuracy.

Responsibilities

• Evaluate transcripts and exam scores and record transfer credit on student academic records.
• Support general office operations.
• Interpret, apply, and convey academic policies and procedures to students, staff, faculty, and third parties.
• Adhere to FERPA and ethics in handling student records.
• Evaluate AP/IB scores and coordinate review of international exam scores.
• Convert international coursework to U.S. semester credits.
• Retrieve transcripts and test scores and log them in OnBase.
• Record approved transfer courses in Banner.
• Apply approved coursework toward elective credit or toward major/minor with chairs’ approval in Degree Works.
• Review student records for transfer credit accuracy in Degree Works and on the Oberlin transcript.
• Apply transfer credit fee to student accounts.
• Serve as primary contact for transfer of credit inquiries and communicate policies to stakeholders.
• Monitor and reply to emails in the transfer of credit inbox.
• Collaborate with Admissions to inform prospective transfer students about pre-evaluations and policies.
• Meet with new transfer students about prior coursework and applicability to Oberlin records.
• Send targeted emails per the transfer of credit communications plan.

Skills

Communication skills

Organization

Independent work

Critical thinking

Customer service

Team collaboration

High-volume environment

Software proficiency

Tech adaptability

Typing 50 WPM

Education

College degree or equivalent

Job description

Oberlin College seeks a Transfer of Credit Coordinator (Departmental Technician I) to evaluate external transcripts, apply transfer policies, and maintain student records. The role partners with the degree progress and graduation team, academic departments, and the Registrar’s Office.

The position requires strong communication, meticulous attention to detail, and comfort with complex software systems in a 12-month, full-time capacity.