Transfer Center RN: EMS Coordination & Patient Flow

Trinity Health; Grand Rapids (MI); On-site; USD 39,000 - 58,000; Part time

Job summary

Trinity Health Grand Rapids is seeking an experienced Registered Nurse to join our Transfer Center as a Transfer Center Coordinator. In this role, you will serve as the centralized point of contact for acute EMS patient transfers into and across our system, ensuring safe, timely transitions of care.

This part-time position offers two 12-hour day shifts per week (7:00 a.m. to 7:30 p.m.) with every third weekend rotation.

Qualifications

• Bachelor’s degree in Nursing or related health field.
• Current Michigan RN license.
• Active BLS certification.
• Minimum of 5 years of progressive acute care clinical experience.
• Strong communication, coordination, and problem-solving skills.

Responsibilities

• Coordinate and manage EMS interfacility transfers for inpatient and emergency spaces.
• Collaborate with Trinity Health EMS dispatchers to prioritize and triage patient transfers.
• Assist in prioritization of facility discharge transports, including discharges to skilled nursing facilities, assisted livings, and inpatient psychiatric care.
• Collaborate with Clinical Resource Coordinators on discharge transport needs to streamline patient flow and bed management throughout the facility.
• Collect, document, and communicate critical clinical and logistical patient information.
• Support ED-to-ED transfers and continuity of care.
• Identify barriers to patient flow and escalate concerns appropriately.
• Participate in quality and process improvement initiatives (PDCA, LEAN).
• Deliver outstanding customer service aligned with Excellence in Care Experience principles.

Skills

Communication skills

Coordination

Problem-solving

Nursing knowledge

Education

Bachelor’s degree in Nursing or related health field

Master’s degree in Nursing or related field

Professional nursing certification

Tools

Epic EMR

Microsoft Office

Job description

Trinity Health Grand Rapids is seeking an experienced Registered Nurse to join our Transfer Center as a Transfer Center Coordinator. In this role, you will serve as the centralized point of contact for acute EMS patient transfers into and across our system, ensuring safe, timely transitions of care.

This part-time position offers two 12-hour day shifts per week (7:00 a.m. to 7:30 p.m.) with every third weekend rotation.