Transfer Center Coordinator

REACH Air Medical Services; North Highlands (CA); Vor Ort; USD 34.440.000 - 44.083.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Zusammenfassung

REACH Air Medical Services seeks a Dispatcher for its full-time team in North Highlands, CA. You will respond to emergency and non-emergency calls, assign and route EMS resources, and ensure accurate paperwork and data entry throughout the shift.

The role requires strong English communication skills, ability to multitask, and proficiency with basic computer applications. A sign-on bonus is offered with commitment to the program.

Qualifikationen

• High school diploma or equivalent required.
• EMS/telecommunications or dispatcher experience preferred.
• Strong English reading/writing and clear radio/phone communication essential.
• Ability to record, transmit and report information accurately.
• Proficient with data entry and basic computer applications.
• Must manage multiple tasks simultaneously with speed and accuracy.

Aufgaben

• Respond to emergency and non-emergency calls for ambulance/transport services.
• Assign and route transportation requests efficiently.
• Maintain accurate and complete paperwork and data entry for each shift.
• Generate and verify relevant reports.
• Assist in locating scenes and determining safe routes.
• Follow company policies and established dispatch formats.
• Operate assigned equipment safely and effectively.

Kenntnisse

English language proficiency

Clear radio/phone communication

Typing skills

Multitasking

Basic computer applications

Attention to detail

Emergency/Non-emergency dispatch

Medical terminology familiarity

Scheduling and data entry

Ausbildung

High school diploma or equivalent

Tools

911 equipment

Computers and printers

Jobbeschreibung

IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity

$XX,XXX.XX sign-on bonus with commitment

More Information About This Job:

Dispatcher

IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity

$XX,XXX.XX sign-on bonus with commitment

$XX.00 - $XX.00 per hour or salary rate

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

Responsibilities:

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
  

MinimumRequired Qualifications:

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.
  

Preferred Qualifications:

• Experience in the healthcare industry
  

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information About This Job:

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