Transfer Center Admin & Records Specialist

Rural Metro Fire Department; North Highlands (LA); On-site; USD 46,000 - 54,000; Full time

Job summary

Rural Metro Fire Department is seeking a Transfer Center Office Technician to provide administrative support for the All-Access Transfer Center Operations team. You will maintain filing systems, assist leadership with projects, manage records, and handle data entry with strict confidentiality and customer service focus.

The role requires 40 WPM typing, MS Office proficiency, and effective communication. Work hours are Tuesday through Saturday, 10:00 AM to 5:30 PM, with a professional, organized

Qualifications

• High School Diploma or GED required.

Responsibilities

• Answer and route incoming calls.
• Process incoming/outgoing mail and communications.
• Assist leadership with projects and reports.
• Maintain filing systems (paper/electronic).
• Scan, upload, and archive records per policy.
• Organize operational documentation.
• Ensure confidentiality of sensitive information.
• Prepare materials for meetings and training.
• Track inventories of forms and supplies.
• Data entry and reporting support.
• Respond to routine inquiries and direct to appropriate dept.
• Build positive relationships with customers.
• Coordinate supply ordering and maintenance requests.
• Support office equipment and related systems.

Skills

40 WPM typing

MS Office proficiency

Strong organizational skills

Data entry

Verbal and written communication

Multitasking and time management

Independent and team work

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Rural Metro Fire Department is seeking a Transfer Center Office Technician to provide administrative support for the All-Access Transfer Center Operations team. You will maintain filing systems, assist leadership with projects, manage records, and handle data entry with strict confidentiality and customer service focus.

The role requires 40 WPM typing, MS Office proficiency, and effective communication. Work hours are Tuesday through Saturday, 10:00 AM to 5:30 PM, with a professional, organized