Transfer Center Admin & Records Specialist

Global Medical Response; California; On-site; USD 80,000 - 95,000; Full time

Job summary

Global Medical Response is seeking an organized Transfer Center Office Technician to provide administrative support to the All-Access Transfer Center Operations team. You will maintain records, assist with reporting, manage inventory, and serve as a professional contact for internal and external customers.

The role emphasizes confidentiality, professionalism, and excellent customer service in a healthcare-focused environment. A High School Diploma or GED and 40 WPM typing are required.

Qualifications

• High School Diploma or GED required.
• Typing proficiency of 40 WPM.
• 1 year of administrative, clerical, customer service, healthcare support, or office experience preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Strong organizational and record management skills.
• Ability to accurately enter and maintain data.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple assignments and meet deadlines.
• Ability to work independently and in a team environment.

Responsibilities

• Answer and route incoming calls.
• Process mail and communications.
• Assist leadership with projects, reports, and admin tasks.
• Maintain paper and electronic filing systems.
• Scan, upload, and archive records per policy.
• Organize and maintain operational documents.
• Ensure confidentiality of sensitive information.
• Prepare materials for meetings, training, onboarding.
• Track inventories of forms and supplies.
• Assist with data entry, reporting, and projects.
• Respond to routine inquiries and direct to the right department.
• Build and maintain relationships with internal and external customers.
• Monitor inventory levels and coordinate supply orders.
• Support maintenance of office equipment (copiers, printers, scanners, phones).
• Coordinate facility and equipment maintenance requests.
• Maintain professional, organized work environment.
• Participate in meetings and training sessions.
• Perform other duties as assigned.

Skills

Typing 40 WPM

MS Office Suite

Organizational skills

Data entry

Customer service

Education

High School Diploma or GED

Tools

Copiers

Printers

Scanners

Phone system

Job description

Global Medical Response is seeking an organized Transfer Center Office Technician to provide administrative support to the All-Access Transfer Center Operations team. You will maintain records, assist with reporting, manage inventory, and serve as a professional contact for internal and external customers.

The role emphasizes confidentiality, professionalism, and excellent customer service in a healthcare-focused environment. A High School Diploma or GED and 40 WPM typing are required.