Transfer Center Administrative Specialist

Global Medical Response; Madison (WI); On-site; USD 46,000 - 54,000; Full time

Job summary

Global Medical Response is seeking a Transfer Center Office Technician in Madison, WI. The role provides administrative support to the All-Access Transfer Center Operations team, maintaining records and assisting with reporting and correspondence.

Responsibilities include handling calls, mail, filing, data entry, and coordinating supplies, while upholding confidentiality and professional customer service with internal and external customers.

Qualifications

• High School Diploma or GED required.
• Typing proficiency of 40 WPM.
• 1 year administrative/clerical or healthcare support experience preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Answer and route incoming calls.
• Process mail and communications.
• Assist leadership with projects and reports.
• Maintain paper and electronic filing systems.
• Scan and archive records per policies.
• Organize and maintain documentation.
• Ensure confidentiality of sensitive information.
• Prepare materials for meetings and onboarding.
• Track inventories of forms and supplies.
• Data entry and reporting support.
• Respond to inquiries and direct requests to departments.
• Build relationships with internal and external customers.
• Coordinate supply ordering and inventory.
• Support office equipment maintenance.
• Maintain professional work environment.
• Participate in meetings and training.

Skills

Typing 40 WPM

Microsoft Office

Administrative support

Healthcare support

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Global Medical Response is seeking a Transfer Center Office Technician in Madison, WI. The role provides administrative support to the All-Access Transfer Center Operations team, maintaining records and assisting with reporting and correspondence.

Responsibilities include handling calls, mail, filing, data entry, and coordinating supplies, while upholding confidentiality and professional customer service with internal and external customers.