Transfer Agent Operations Specialist — Precision in Action

Us Bank; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer-funded retirement plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is hiring for multiple teams within Paying & Transfer Agent Operations, including Transfers, Bondholder Services, and Settlements / DTC / Closings.

The role supports Corporate Trust operations, processing and reviewing bond, securities, transfer, and account-related transactions, ensuring accuracy, timeliness, and compliance with procedures and controls. As a Paying & Transfer Agent Operations Specialist, you will work closely with internal partners and customers to resolve issues,

Qualifications

• High school diploma or equivalent.
• One to three years of experience in transaction processing.
• Experience in financial services, banking, operations, or transaction processing.
• Knowledge of corporate trust, securities, bond processing, or related financial products.
• Ability to follow structured procedures and manage high-volume workloads.
• Strong attention to detail, analytical, and problem-solving skills.
• Experience working in a regulated environment with a focus on compliance and controls.
• Strong customer service, communication, and relationship management skills.
• Ability to collaborate effectively across teams and manage multiple priorities.
• Demonstrated ownership, accountability, and commitment to continuous improvement.

Responsibilities

• Complete day-to-day transaction processing and operational support activities.
• Review and process transactions for accuracy, compliance, and quality.
• Research and resolve transaction, account, customer, and system-related issues.
• Provide service and support to internal and external customers.
• Monitor workloads and meet established deadlines and service levels.
• Prepare and maintain operational reports and documentation.
• Partner with internal teams to support transaction processing and issue resolution.
• Identify opportunities to improve processes, controls, and efficiency.
• Support audit, regulatory, risk management, and business continuity activities.
• Participate in special projects, testing, and departmental initiatives.

Skills

Attention to detail

Analytical thinking

Problem solving

Customer service

Communication

Relationship management

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring for multiple teams within Paying & Transfer Agent Operations, including Transfers, Bondholder Services, and Settlements / DTC / Closings.

The role supports Corporate Trust operations, processing and reviewing bond, securities, transfer, and account-related transactions, ensuring accuracy, timeliness, and compliance with procedures and controls. As a Paying & Transfer Agent Operations Specialist, you will work closely with internal partners and customers to resolve issues,