Transcript Analyst

Tennessee Board of Regents (TBR); Jackson (TN); On-site; USD 30,000 - 36,000; Full time

Job summary

Tennessee Board of Regents (TBR) seeks a Transcript Analyst to evaluate incoming college transcripts and maintain accurate student records with confidentiality. The role may require some evening and weekend hours to support peak enrollment periods.

Responsibilities include using Slate and Ellucian Banner to categorize, validate, and finalize transfer credits, ensuring proper alignment with Degree Works and advising workflows.

Qualifications

• High school graduate with strong data entry care and accuracy.
• Ability to explain transfer policies in writing and verbally to students or staff.
• Experience following FERPA guidelines and maintaining confidentiality.

Responsibilities

• Evaluate and verify transcripts for authenticity and completeness.
• Process transfer credits and course equivalencies in Banner and Slate.
• Ensure data populates correctly to Degree Works for advisor use.
• Communicate with advisors to resolve degree audit discrepancies.
• Maintain institutional transfer framework within Banner with policy updates.

Skills

Attention to detail

Data entry

Communication skills

FERPA compliance

Education

High school diploma or equivalent

Associates Degree

Tools

Banner

Slate

Ellucian Banner

Job description

Title

Transcript Analyst

Job Summary

This is a full-time position working under the direct supervision of the Admissions and Records Manager. The Transcript Analyst is responsible for evaluating incoming college transcripts and maintaining accurate student records in a confidential manner. May be required to work some evening and weekends as needed.

Job Duties

• Performs preliminary assessments of submitted transcripts in Slate to verify authenticity, completeness, and institutional accreditation before final evaluation and utilizes Slate’s Reader and Material uploading tools to efficiently categorize, tag, and route transfer academic credentials
• Evaluates traditional college courses, military training and exam scores like AP, ACT scores, or CLEP in conjunction with local and statewide dual credit
• Verifies that the previous institution holds proper regional or national accreditation
• Obtains course descriptions from other institutions of higher education to send to the deans for transfer equivalency
• Ensures the entered data correctly populates to the student’s Degree Works so academic advisors can see accurate progress
• Manually evaluates and articulates official external coursework within Ellucian Banner, establishing direct course equivalencies and elective credits in compliance with university transfer policies
• Utilizes specialized Banner screens to accurately input external institutional data, attendance dates, course prefixes, and grade metrics
• Manages the accurate conversion of quarter-to-semester credit hours and oversees the system "roll" process to permanently commit transfer coursework to the student’s official academic history
• Collaborates with academic advisors, faculty, and department chairs to clarify specific course equivalencies and resolve degree audit discrepancies
• Evaluates eligibility and processes approved Academic Fresh Start applications in Ellucian Banner, ensuring the accurate exclusion of designated historical coursework from GPA calculations
• Evaluates post-secondary academic transcripts to determine student readiness for college-level coursework in compliance with state guidelines and institutional placement standards and evaluates incoming course credits to verify mastery of core academic competencies required for direct entry into program-level curriculum
• Constructs and maintains the institutional master transfer framework within Banner to reflect curriculum updates, expired courses, and changes in credit-hour structures
• May perform other duties as assigned

Minimum Qualifications

• High school graduate or equivalent and 1-2 years of records office experience
• Exceptional attention to detail with a proven track record of maintaining error-free data entry in high-volume environments
• Ability to manage strict deadlines and high processing volumes during peak enrollment cycles
• Excellent written and verbal communication skills to clearly explain complex transfer policies
• Proven ability to work independently with minimal supervision, demonstrating strong self-motivation and initiative to manage daily processing
• Demonstrates a strict commitment to maintaining the absolute confidentiality of student records in unwavering compliance with the Family Educational Rights and Privacy Act (FERPA)

Preferred Qualifications

• Associates Degree
• Knowledge of catalog and other guidelines for evaluating transcripts
• Banner, Slate and electronic transcript database experience or knowledge

Knowledge, Skills, And Abilities

• Basic math skills such as addition, subtraction, multiplication and division
• Customer service

Physical Demands / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing at times
• Prolonged screen time
• Must be able to lift up to 25 pounds at times
• Repetitive Movement

Pay Rate

$30,000 - $35,829 (Annual salary depending on eligible experience, which is defined by the current compensation plan.)

Position Close Date

Open until filled

A completed satisfactory background check will be required before hire.