Transaction Settlement Operations Lead

Bank of America; Jacksonville (FL); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Bank of America is seeking an experienced operations professional to oversee the day-to-day transaction processing function within Wealth Management Operations, ensuring accuracy, timeliness and high-quality service. The role emphasizes training, coaching, addressing inquiries, escalations, approvals and team supervision to maintain flawless processing.

With a focus on securities settlement, custody and fund transactions, you will monitor workflows end-to-end, perform reconciliations and

Qualifications

• 3+ years of experience in securities operations, settlement, custody, banking operations, financial services, or a related operational environment.
• Working knowledge of securities settlement processes, including Mutual Funds, Alternative Investments, trade settlement, liquidations, and exception management.
• Experience performing account reconciliations, cash balancing, General Ledger research, and financial control activities.
• Ability to analyze operational exceptions, identify root causes, and implement effective resolutions.

Responsabilités

• Performs a completeness, accuracy and risk assessment of outgoing payments or according to the established guidelines and procedures.
• Researches and resolves numerical errors received on a report or when an internal or external business partner notifies the team by applying procedures and escalation using a trouble shooting guide and engaging support partners when needed.
• Responds to internal or external business partner inquiries related to errors via written communication and escalates more challenging issues to leadership as needed.
• Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream

Connaissances

Attention to Detail

Prioritization

Analytical Thinking

Problem Solving

Research

Written Communications

Numerical Reasoning

Outils

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Description du poste

Bank of America is seeking an experienced operations professional to oversee the day-to-day transaction processing function within Wealth Management Operations, ensuring accuracy, timeliness and high-quality service. The role emphasizes training, coaching, addressing inquiries, escalations, approvals and team supervision to maintain flawless processing.

With a focus on securities settlement, custody and fund transactions, you will monitor workflows end-to-end, perform reconciliations and