Transaction Operations Analyst - 401(k) Settlements

Bank of America; Pennington (NJ); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Benefits eligible

Onsite workplace policy

Job summary

Bank of America is seeking a Transaction Management Analyst within the Institutional Retirement payroll and benefits team of Wealth Management Operations. You will handle 401(k) product processing, including distributions, transfers, and QDRO-related activities, ensuring accuracy and timely service.

You will work onsite in Pennington, NJ, with a 40-hour work week and focus on quality client service and collaboration across partners.

Qualifications

• Highly organized with attention to detail.
• Strong written and verbal communication; able to influence and negotiate.
• Proven ability to prioritize and meet deadlines.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact.
• Responds to moderately complex client inquiries to support operational efficiency and quality service.
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions.
• Proactively identifies risk and opportunities for process improvements based on impact to other units.

Skills

Attention to Detail

Customer Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Bank of America is seeking a Transaction Management Analyst within the Institutional Retirement payroll and benefits team of Wealth Management Operations. You will handle 401(k) product processing, including distributions, transfers, and QDRO-related activities, ensuring accuracy and timely service.

You will work onsite in Pennington, NJ, with a 40-hour work week and focus on quality client service and collaboration across partners.