Transaction Ops Analyst - Reconciliation & Risk Insight

Bank of America; Manassas (VA); On-site; USD 34,000 - 51,000; Full time

Job summary

Bank of America in Manassas, VA is seeking an associate to handle standard transaction and fulfillment processing, asset movement, and routine reconciliations, delivering quality service to internal partners and external clients. The role requires independence with appropriate escalation to leadership to minimize risk.

You will work on processing mail and deposits, supporting operations, and maintaining strong attention to detail, with solid written and oral communication skills.

Qualifications

• Attention to Detail to ensure accuracy
• Effective Written Communications
• Accountability – ensuring all requests are completed in its entirety
• Analytical Thinking – self-reliant to analyze situations and make quick decisions
• Independence – ability to work independently with minimal supervision and guidance.
• Research – ability to understand systems to perform effective researchRisk Management – ability to detect potential risk(s)

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Job description

Bank of America in Manassas, VA is seeking an associate to handle standard transaction and fulfillment processing, asset movement, and routine reconciliations, delivering quality service to internal partners and external clients. The role requires independence with appropriate escalation to leadership to minimize risk.

You will work on processing mail and deposits, supporting operations, and maintaining strong attention to detail, with solid written and oral communication skills.