Training Support Specialist

Munro Footwear Group; Helena (MT); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid vacation and holidays

Pre-tax flexible spending accounts

Employee Assistance Program

PSLF program eligibility

E-Verify participation

Job summary

Montana Department of Justice Law Enforcement Academy seeks a Training Support Specialist to assist online and in-person training programs. You will monitor learning activities, assist students and instructors, maintain materials, and support classroom operations.

Responsibilities include setting up classrooms, handling equipment, updating modules, and assisting with special projects while ensuring data accuracy and compliance.

Qualifications

• High school diploma or equivalent; other education may substitute.
• Experience with online learning platforms is preferred.
• Ability to manage multiple tasks and work independently.
• Strong organizational skills and attention to detail.
• Willingness to learn new systems and processes.

Responsibilities

• Facilitate online learning by monitoring student progress.
• Respond to student questions on platforms and requirements.
• Update and maintain online learning modules for accuracy.
• Set up and organize multiple classrooms with necessary equipment.
• Assist with training scenarios and support instructors during training.
• Maintain training-related information in internal systems with data accuracy.
• Support with special projects, research, and data organization.
• Perform other duties to support training operations.

Skills

Communication

Customer Service

Learning Agility

Independent Work

Troubleshooting

Attention to Detail

Classroom Setup

Education

High school diploma

Job description

Job Description - Training Support Specialist (26142059)

Position Title:

Training Support Specialist - ( 26142059 )

Division Overview:

The mission of the Montana Department of Justice Law Enforcement Academy is to provide statutorily required basic training programs and ongoing educational opportunities across all public safety disciplines. Academy staff are ultimately responsible for serving law enforcement agencies and the communities they represent by providing a positive atmosphere where relevant and realistic training for new and veteran public safety professionals can occur.

Job Overview:

The Training Support Specialist provides essential support for the Montana Law Enforcement Academy’s training programs, both online and in-person. This position is responsible for monitoring online learning activities, assisting students and instructors with training questions, maintaining training materials, and supporting classroom and scenario operations. The role also assists the Training Officer Supervisor with special projects and completes additional tasks as assigned.

Key Responsibilities:

• Facilitate online learning by monitoring student progress and activity.
• Respond to student questions related to online learning platforms, modules, and requirements.
• Update and maintain online learning modules to ensure accuracy and usability.
• Set up multiple classrooms for instructor and student use, ensuring rooms are properly equipped and organized.
• Assist with room checks to maintain classroom readiness and standards.
• Assist with training scenarios, setting up scenario environments, and supporting instructors during active scenario-based training.
• Upload and maintain training-related information within the Academy’s internal systems, ensuring data accuracy, completeness, and compliance with established procedures.
• Support the Training Officer Supervisor with special projects, research, data organization, and other assigned tasks.
• Perform other duties as assigned to support overall training operations.

Qualifications:

• Strong communication and customer service skills.
• Willingness to learn new systems and processes.
• Ability to work independently and manage multiple tasks.
• Familiarity with online learning platforms and basic troubleshooting.
• Organizational skills and attention to detail.
• Ability to set up physical classroom spaces, including basic equipment handling.

Minimum Qualifications:

• High school diploma
• Other combinations of education or experience may be substituted.

Preferred Qualifications:

• 1-2 years of Administrative Work

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé and cover letter, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

• Criminal History Fingerprint / Name-based Check
• Driving History

To be considered for this position, you must attach a resume at the time of application.

Tip: When attaching your resume, you must mark the attachment as a "Relevant File".

Your Resume: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

A complete online state application is not required. To initiate an application, attach the resume to be considered for this position. Failure to attach résumé will result in an incomplete application that will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at [e-mail] via File Transfer Service.

To request an accommodation with the application process, please contact the HR office. Your service is rewarded with competitive compensation and generous State of Montana Benefits.

Benefits:

• Medical, dental and vision coverage
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program
• State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.
• This Organization Participates in E-Verify.

Women and minorities are under-represented in this position and are encouraged to apply.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : Not Applicable

Salary:

24.00 - 26.00 Hourly Telework Eligibility : Not Telework Eligible Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings:

1

Employee Status:

Regular

Schedule:

Full-Time

Job Type:

Standard

Shift:

Day Job

Travel:

Yes, 5 % of the Time

Primary Location:

Helena

Agency:

Department of Justice

Union:

000 - None

Posting Date:

Aug 11, 2026, 5:10:16 PM

Closing Date:

Aug 26, 2026, 5:59:00 AM

Required Application Materials : Resume

Contact Name : Rebecca Tatafu | Contact Email : [e-mail] | Contact Phone : [phone]

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.