Training Support Analyst

University of New Mexico; Monte Largo Hills (NM); Sur place; USD 27 000 - 37 000; Plein temps

Résumé du poste

The University of New Mexico's Center for Development and Disability (CDD) seeks a Training Support Analyst to coordinate statewide professional development for New Mexico’s home visiting and early intervention systems. Based in Albuquerque, the role handles logistics, communications, materials, and learning platforms for diverse trainings.

Responsibilities include pre-session checks, real-time session support, attendance tracking, and data collection to ensure high-quality, compliant training

Qualifications

• High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Responsabilités

• Coordinate planning, implementation, and ongoing support of trainings (virtual, in-person, online).
• Manage training logistics, registration workflows, participant communications, training materials, and learning platforms.
• Conduct pre-session technical checks and provide real-time support during live sessions.

Description du poste

Training Support Analyst

The Center for Development and Disability (CDD), established in 1990, is New Mexico's University Center for Excellence in Developmental Disabilities Education, Research and Service, These centers, authorized by the Developmental Disabilities Assistance and Bill of Rights Act, build the capacities of states and communities to respond to the needs of individuals with developmental disabilities and their families.

Training Support Analysts serve as an integral member of the CDD Early Childhood Learning Network (ECLN), working closely with CDD Home Visiting team and the Early Childhood Network/FIT team to support statewide professional development for New Mexico’s home visiting and early intervention systems.

This position will coordinate the planning, implementation, and ongoing support of virtual, in-person, and online trainings. Responsibilities include managing training logistics, registration workflows, participant communications, training materials, and learning platforms; conducting pre-session technical checks; and providing real-time support to trainers and participants during live sessions. The position will also monitor attendance and continuing education requirements, troubleshoot technical and access issues, maintain accurate training records, and assist with data collection, documentation, and contract reporting.

The Training Analyst will help ensure consistency and quality across training activities by documenting technical issues, identifying recurring challenges, and recommending improvements to training processes and participant support. The position requires sound judgment, attention to detail, and the ability to independently manage multiple activities within established timelines and funding requirements.

The role requires excellent organizational skills, the ability to manage competing priorities and deadlines, strong interpersonal communication, and the capacity to respond effectively to the needs of trainers, participants, and statewide partners. The successful applicant must be able to work collaboratively with diverse constituencies across New Mexico and contribute to a professional, inclusive, and responsive team environment.

This position is based at the CDD in Albuquerque and requires in‑town travel and occasional in‑state travel, including overnight stays. A valid New Mexico driver’s license and successful completion of the UNM Driver Safety Course is required.

See the Position Description for additional information.

Minimum Qualifications

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

***Address in your cover letter how your experience and skills align with our preferred qualifications***

Experienced in working effectively with UNM or university purchasing protocols and systems specific to tagged equipment.

Experience in meeting and event logistics.

Mastery of Microsoft Office Suite and Adobe Programs.

Ability to administer and track UNM or university purchases and inventory.

Experience supporting training and end user technical assistance.

Additional Requirements

This position is based at the CDD in Albuquerque and requires in‑town travel and occasional in‑state travel, including overnight stays. A valid New Mexico driver’s license is required. Successful completion of the UNM Driver Safety Course will be required upon hire.

Campus

Health Sciences Center (HSC) - Albuquerque, NM

Department

Pediatrics Center for Development (997H)

Employment Type

Staff

Staff Type

Term - Full-Time

Term End Date

06/30/2027

Status

Non-Exempt

Pay

$19.76 to $26.85 hourly

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Eligible for Hiring Incentive

No

Eligible for Remote Work

No

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.