Training Supervisor, Logistics & Compliance

Syncreon; Hillsboro (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

DP World is seeking a Training Supervisor at our Hillsboro, OR location to own the end-to-end learning experience for team members, ensuring they can perform tasks safely and independently. This role drives training design, onboarding, and ongoing development aligned with SOPs and KPIs.

Responsibilities include developing structured training plans, maintaining trainer programs, assessing competence, and ensuring audit-ready records while collaborating with Operations, Safety, and HR.

Qualifications

• Experience working in an automotive or logistics environment in a quality capacity.
• Above average interpersonal, organizational and communication skills.
• Ability to communicate with DP World team members and customers at all levels.
• Excellent trainer skills and abilities.

Responsibilities

• Develop and implement structured, role-based training plans for assigned pillars.
• Coordinate and deliver new-hire onboarding, orientation, and hands-on floor training.
• Develop work instructions, job aids, and instructional materials aligned to current SOPs.
• Maintain Train-the-Trainer programs; select, coach, and evaluate SMEs assigned as trainers.
• Assess employees to verify they are competent to perform tasks independently within pillars.
• Identify skill and performance gaps and implement targeted development plans.
• Monitor training effectiveness using assessments, floor observations, leadership feedback, and operational performance data.
• Connect learning outcomes to safety, productivity, quality, and other KPIs.
• Track SOP compliance and escalate deviations.
• Maintain training matrices, certification records, and competency documentation.
• Keep training records accurate, current, and audit-ready.
• Partner with Operations, Safety, and HR as an individual contributor.
• Provide site leadership with regular updates on training progress, trainee status, competency levels, and areas requiring additional support.
• Identify gaps in the training program and recommend improvements
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Trainer skills

Job description

DP World is seeking a Training Supervisor at our Hillsboro, OR location to own the end-to-end learning experience for team members, ensuring they can perform tasks safely and independently. This role drives training design, onboarding, and ongoing development aligned with SOPs and KPIs.

Responsibilities include developing structured training plans, maintaining trainer programs, assessing competence, and ensuring audit-ready records while collaborating with Operations, Safety, and HR.