Training Supervisor, Fibreline

Domtar; Fort Mill (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

The Training Coordinator at ForestSource develops, delivers, and coordinates technical and operational training for Fibreline personnel in the pulp mill, ensuring safe, compliant, and efficient operation through competency-based programs.

The role collaborates with the Department Manager, HR, Health and Safety, and Technical services to build training plans, evaluate performance, and maintain records, including outage planning and operator qualification initiatives.

Qualifications

• Experience as a Pulping Group Operator, Supervisor, or Operations Trainer with significant operating experience in pulp production or comparable kraft pulp mill operations.
• Strong communication, facilitation, and coaching skills with the ability to explain complex technical concepts in practical operator-level language.
• Strong computer skills and familiarity with DCS systems, process historians, electronic documentation, and training systems.
• Experience developing competency-based operator qualification programs.

Responsibilities

• Develop Line of Progression (LOP) training with plans, competency profiles, assessment tools and evaluation methods.
• Coordinate weekly training meetings with employees, providing coaching support and maintaining training records.
• Review and edit line of progression training and training matrices.
• Review area SOPs and lockouts as required.
• Conduct one-on-one training with operators using classroom, on-the-job, and online methods.
• Coordinate training with Human Resources, Health and Safety and Technical services for corporate and mill-wide training.
• Assist with area outage and shutdown planning.
• Work with Shift Supervisors to plan training schedules.
• Provide relief supervision as required.

Skills

Leadership

Communication

Coaching

Facilitation

Training systems

DCS systems

Electronic documentation

Tools

Training systems

DCS systems

Electronic documentation

Job description

The Training Coordinator is responsible for developing, delivering, coordinating, and maintaining technical and operational training for employees working in the Fibreline areas of the pulp mill. The role supports safe, reliable, environmentally compliant, and efficient operation by ensuring operators have the knowledge, practical skills, qualifications, and demonstrated competency required for their positions.

Key responsibilities and percentage of time spent on each:

• Work directly with the Department Manager to develop Line of Progression (LOP)training including training plans, competency profiles, assessment tools and evaluation methods 15
• Coordinate weekly training meetings with employee providing coaching support, identifying training gaps and developing plans to address gaps and maintain employee training records 15
• Review and edit line of progression training and training matrices 10
• Review area SOP’s and lockouts as required 10
• Conduct one-on-one training with operators using a variety of training methods (i.e. classroom, on the job, online) 15
• Work with Human Resources, Health and Safety and Technical services to coordinate corporate and Mill wide training 15
• Assist with area outage and shutdown planning 5
• Work with Shift Supervisors to plan training schedules 10
• Provide relief supervision as required 5

Critical Competencies:

Education and Experience, Leadership, Technical, Innovation and Work Complexity Experience as a Pulping Group Operator, Supervisor, or Operations Trainer with significant operating experience in pulp production or comparable kraft pulp mill operations. Demonstrated knowledge of safe operating practices and the ability to coach safe, disciplined work execution. Strong communication, facilitation, and coaching skills with the ability to explain complex technical concepts in practical operator-level language. Strong computer skills and familiarity with DCS systems, process historians, electronic documentation, and training systems. Experience developing competency-based operator qualification programs.