Training Specialist – Classroom & Online Programs

Northwest Consumer Discount Company; Warren (Warren County); On-site; USD 52,000 - 76,000; Full time

Job summary

Northwest Consumer Discount Company in Warren, PA is seeking a Trainer responsible for delivering training for employees in both classroom and online settings, ensuring excellent customer experience. You will identify, recommend, and present new training courses and curriculums, and assist in preparing course materials while staying current on learning tools and trends.

Minimum qualifications include a Bachelor's degree and 3–5 years of training experience in banking or customer service, with

Qualifications

• Bachelor’s degree in Business, Finance, Education, Teaching, or related subject.
• 3–5 years of training experience in a banking or service environment.
• Strong interpersonal and presentation skills.

Responsibilities

• Deliver training to employees in classroom and online settings.
• Identify and propose new training courses and curriculums.
• Develop and update training materials and ensure content accuracy.
• Support mergers, acquisitions and training project roll-outs.

Skills

Training experience

Customer service

Banking experience

Education

Bachelor’s degree in Business, Finance, Education, Teaching, or related subject

Job description

Northwest Consumer Discount Company in Warren, PA is seeking a Trainer responsible for delivering training for employees in both classroom and online settings, ensuring excellent customer experience. You will identify, recommend, and present new training courses and curriculums, and assist in preparing course materials while staying current on learning tools and trends.

Minimum qualifications include a Bachelor's degree and 3–5 years of training experience in banking or customer service, with