Elite Personal Banking Trainer & Onboarding Specialist

Accounts; Bedminster Township (NJ); On-site; USD 68,000 - 87,000; Full time

Benefits offered by this job

Competitive compensation package

Generous paid time off

Medical, dental, and vision coverage

Maternity/paternity leave

Education reimbursement

Wellness programs

Employee Stock Purchase Program

401K with generous match

Job summary

Peapack Private Bank & Trust is seeking a Personal Banking Training & Support Specialist to design and deliver engaging training on banking systems, products, and procedures. You will facilitate sessions in classroom, virtual, and on-the-job formats for new and existing bankers, adapting content to audience needs and priorities.

The role requires a Bachelor's degree with banking experience or equivalent experience, strong knowledge of Personal Banking operations and regulatory requirements, and

Qualifications

• Bachelor's degree or equivalent with banking experience preferred.
• Five to seven years of banking experience if no bachelor's degree.
• Training, facilitation or coaching experience in group/customer-service settings.

Responsibilities

• Design, deliver, and continuously improve training for Personal Banking systems, products, and procedures.
• Facilitate in-person, virtual, and on-the-job training for bankers and staff.
• Coordinate onboarding schedules and track learner progress.
• Provide ongoing operational support and guidance on core banking processes and regulatory requirements.

Skills

Banking operations knowledge

Customer service

Regulatory compliance

Education

Bachelor's degree

High school diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

Peapack Private Bank & Trust is seeking a Personal Banking Training & Support Specialist to design and deliver engaging training on banking systems, products, and procedures. You will facilitate sessions in classroom, virtual, and on-the-job formats for new and existing bankers, adapting content to audience needs and priorities.

The role requires a Bachelor's degree with banking experience or equivalent experience, strong knowledge of Personal Banking operations and regulatory requirements, and