Training Specialist

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Bridgeview Eye Partners is seeking a Training Specialist in the Fort Wayne region to lead optical training and support Patient Services and Clinical Technician development. You will mentor staff, implement learning pathways, and partner with leaders to drive education initiatives.

The role emphasizes collaboration, rapid learning, and delivering engaging training in a fast-paced healthcare environment with opportunities to shape the employee experience and patient care.

Qualifications

• Must have strong communication and organizational skills.
• Experience in optometry/ophthalmology preferred.
• Training or coaching experience preferred.
• Ability to work independently and in a team.
• Proficiency with CompuLink software preferred.

Responsibilities

• Deliver engaging training to new hires using established materials and pathways.
• Serve as optical SME while teaching Patient Services and Clinical Technician basics.
• Support managers with ongoing staff development and education.
• Provide updates on training progress and performance.
• Conduct staff assessments during key training phases.
• Assist with workflow improvements through cloud software and resources.
• Partner with leadership to support educational events and initiatives.
• Promote a positive, professional, team-focused learning environment.

Skills

Communication

Organization

Interpersonal skills

Coaching/Training

Team collaboration

Education

High school diploma

Tools

CompuLink software

Job description

Are you passionate about helping others grow, creating exceptional patient experiences, and sharing your knowledge with a team that values learning and development? Bridgeview Eye Partners is looking for a Training Specialist who is energized by teaching, mentoring, and supporting team members in a fast-paced healthcare environment.

This role is ideal for someone with a strong background in medical or Optometry who enjoys mentoring others and helping teams succeed. While optical training will be a primary focus, this position may also support and develop team members in Patient Services and Clinical Technician responsibilities, creating a well-rounded and collaborative learning experience across the organization.

Training Specialist

Bridgeview Eye Partners

Location: Fort Wayne Regional Area

What You Will Do

Wage will be based on knowledge, skills, and experience

• Deliver engaging and effective training to new hires following established training materials and learning pathways
• Serve as a subject matter expert in Optical while helping team members learn the fundamentals of Patient Services and Clinical Technician responsibilities
• Support Practice Managers with ongoing staff development and continued education
• Provide consistent updates regarding employee training, progress and performance
• Conduct staff assessments during key phases of training
• Assist with efficiency and workflow improvement projects through cloud application software and resource development
• Partner with leadership and the training team to support educational events and development initiatives
• Promote a positive, professional, and team-focused learning environment

What Makes This Opportunity Unique

• This role offers the opportunity to lead, coach, and inspire employees across multiple areas of the practice
• You will play a key role in shaping the employee’s experience and supporting exceptional patient care
• Primary focus on Optical training with exposure to Patient Services and Clinical Technician operations for expanded professional growth
• A collaborative environment that values development, teamwork, and continuous learning

Qualifications

• High school diploma required
• Experience in optometry or ophthalmology preferred
• Experience in Optical is a bonus and will serve as the primary training focus
• Training or coaching experience preferred
• Strong communication, organization, and interpersonal skills
• Ability to work independently while also supporting a collaborative team environment
• Proficiency in CompuLink software preferred
• Ability to adapt, motivate others, and thrive in a fast-paced environment

Additional Information

• Regional travel and occasional travel outside the region may be required
• Flexible scheduling may be necessary based on training and operational needs

At Bridgeview Eye Partners, we believe great patient care starts with great people.

We are committed to developing employees, supporting professional growth, and creating a culture where team members feel empowered to succeed.

Join a team where your knowledge, leadership, and passion for development can truly make a difference.

If you enjoy building confidence in others, improving processes, and making a lasting impact on both patients and employees, we would love to meet you.