Optical Training Lead & Team Coach

Midwest Eye Consultants; Fort Wayne (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

Bridgeview Eye Partners is seeking a Training Specialist to empower staff through engaging optical training and cross-training across Patient Services and Clinical Technician roles. The role emphasizes mentoring and ongoing development in a fast-paced healthcare setting.

You will partner with leadership to deliver education, assess progress, and drive continuous learning while supporting flexible scheduling and regional travel as needed.

Qualifications

• High school diploma required.
• Experience in optometry or ophthalmology preferred.
• Experience in Optical is a bonus and will serve as the primary training focus.
• Training or coaching experience preferred.
• Strong communication, organization, and interpersonal skills.
• Ability to work independently while also supporting a collaborative team environment.
• Regional travel and occasional travel outside the region may be required.
• Flexible scheduling may be necessary based on training and operational needs.

Responsibilities

• Deliver engaging and effective training to new hires following established training materials and learning pathways.
• Serve as a subject matter expert in Optical while helping team members learn the fundamentals of Patient Services and Clinical Technician responsibilities.
• Support Practice Managers with ongoing staff development and continued education.
• Provide consistent updates regarding employee training, progress and performance.
• Conduct staff assessments during key phases of training.
• Assist with efficiency and workflow improvement projects through cloud application software and resource development.
• Partner with leadership and the training team to support educational events and development initiatives.
• Promote a positive, professional, and team-focused learning environment.

Skills

Training & Coaching

Communication skills

Organization skills

Interpersonal skills

Education

High school diploma

Tools

CompuLink software

Job description

Bridgeview Eye Partners is seeking a Training Specialist to empower staff through engaging optical training and cross-training across Patient Services and Clinical Technician roles. The role emphasizes mentoring and ongoing development in a fast-paced healthcare setting.

You will partner with leadership to deliver education, assess progress, and drive continuous learning while supporting flexible scheduling and regional travel as needed.