Training Specialist

Hanna's House; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Hanna's House is seeking a Training Specialist to assess agency training needs, develop structured programs, and ensure compliance across departments. You will design, facilitate, and evaluate initiatives aligned with ORR, Title 22, and internal standards.

Travel weekly to partner sites, deliver hands-on sessions, and maintain training records. Bachelor’s degree and 3+ years of experience required; LMS expertise is essential for success.

Qualifications

• Bachelor’s degree required.
• Minimum 3 years creating and delivering training programs.
• Knowledge of ORR policies, Title 22 and related regulations preferred.
• Experience with LMS for course delivery, registration, tracking and testing.

Responsibilities

• Lead training delivery sessions (in-person and virtual) covering applicable regulations.
• Develop, revise, and maintain training materials and policy templates.
• Monitor compliance, maintain training records, and issue certificates.
• Coordinate travel to partner sites and support inter-departmental training needs.

Skills

Curriculum design

Training delivery

LMS management

Policy compliance

Stakeholder communication

Education

Bachelor's degree

Tools

LMS platforms

Documentation tools

Job description

Job Description

Position Summary

The Training Specialist assesses agency-wide training needs, develops structured learning programs, and oversees compliance across all departments. Reporting to Upper Management, this role designs, facilitates, and evaluates training initiatives to ensure full compliance with federal, state, Office of Refugee Resettlement (ORR), Title 22, and internal policy standards. Additionally, the Training Specialist leads policy and procedure development, creates supporting educational materials, and monitors ongoing compliance for staff, Resource Parents (RPs), volunteers, and contractors.

Key Responsibilities

Training Delivery & Facilitation

• Facilitate engaging in-person and virtual training sessions covering federal/state regulations, ORR policy, Title 22, accreditation standards, and agency policies.
• Adapt teaching strategies to support diverse learning styles for staff, Resource Parents, volunteers, and contractors.
• Provide coaching, mentorship, and continuous professional development opportunities to support staff growth.

Curriculum & Policy Development

• Design, revise, and update training manuals, e-learning modules, visual guides, and policy templates.
• Maintain, develop, and review agency policies and procedures (including weekly reviews of UC Policy, MAPs, and Field Guidance) to ensure alignment with regulatory updates.
• Conduct post-training evaluations to measure curriculum effectiveness and implement continuous improvements.

Compliance, Tracking & Administration

• Track individual employee and stakeholder training records, collecting sign-in sheets, attestations, and issuing certificates.
• Conduct prompt outreach regarding missing or expiring certifications to maintain agency-wide compliance.
• Lead compliance monitoring and policy enforcement in collaboration with HR and departmental leadership.
• Manage training logistics, schedule sessions independently, and maintain prompt communication across heavy email volume.

Operations & Operations Support

• Translate training materials and agency documents as needed.
• Assist with inter-departmental needs, agency events, and stakeholders communication.
• Travel weekly to sister facilities and community partner sites to deliver hands‑on training.

Qualifications & Requirements

• Education: Bachelor’s degree from an accredited institution required.
• Experience: Minimum of 3 years of experience developing and delivering training programs.
• Industry Knowledge: Demonstrated knowledge of Office of Refugee Resettlement (ORR) policies, Title 22, Foster Family, and Adoption regulations strongly preferred.
• Technical Skills:
• Proven experience creating documentation, e-learning tools, and integrating IT solutions into user workflows.
• Proficiency with Learning Management Systems (LMS) for course delivery, registration, tracking, and competency testing.
• Key Competencies: Exceptional presentation, organization, time management, and collaborative communication skills.

Physical & Travel Requirements

• Travel & Driving: Must possess a valid Driver's License, reliable personal vehicle, active auto insurance, and comply with state driving laws for required weekly travel between facilities and community sites.
• Physical Demands: Ability to sit/stand for extended periods during facilitation, walk, bend, reach, and lift/transport training equipment weighing up to 25 lbs.
• Work Environment: Comfortable working in a fast-paced environment and maintaining composure during sensitive or high-stress situations.

Company Description

We are a foster care and adoption agency including Transitional Foster Care & Intensive Services Foster Care.