Training Programs Lead, Enterprise Implementations

Cardinal Health; Juneau (AK); A distancia; USD 89.000 - 127.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Life and disability coverage

Descripción de la vacante

Cardinal Health is seeking a Manager, Professional Training Services to lead training for customer implementations and enterprise deployments across a national scope.

You will partner with Project Management, Customer Success, Product Management, and customer stakeholders to design scalable training strategies that promote end-user readiness and successful adoption. This role oversees third-party resources across concurrent deployments and travels up to 75% as needed.

Formación

• Bachelor's degree in Education, Organizational Development, Healthcare Administration, Business, or a related field, or equivalent experience preferred.
• 8+ years of experience preferred.
• Experience leading customer training, implementation, onboarding, or change management initiatives preferred.
• Demonstrated ability to manage multiple projects, priorities, and customer engagements simultaneously preferred.
• Strong facilitation, presentation, and stakeholder management skills preferred.
• Experience delivering both onsite and virtual instructor-led training programs preferred.
• Strong problem-solving, organization, and communication skills preferred.
• Proven ability to collaborate effectively across cross-functional teams and customer organizations preferred.
• Experience supporting enterprise or multi-site technology implementations preferred.
• Healthcare technology, healthcare operations, or clinical workflow experience preferred.
• Knowledge of adult learning principles, instructional design methodologies, and learning technologies preferred.
• Experience managing external vendors, contractors, or third-party training resources preferred.
• Experience supporting organizational change management and user adoption initiatives preferred.
• Ability to travel 75% to customer sites (hospitals and healthcare systems).
• Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.

Responsabilidades

• Lead training implementation leadership and set expectations, standards, requirements, and deliverables across the customer lifecycle.
• Develop and execute strategic training plans aligned with milestones and readiness objectives.
• Lead training-related project meetings and coordinate responsibilities, timelines, and risks.
• Forecast training resource requirements and develop staffing plans for multiple deployments.
• Coordinate third-party training resources for onsite execution and ensure adherence to standards.
• Provide coaching and performance feedback to contracted training resources.
• Support change management activities by preparing end users for new workflows and technology adoption.
• Manage onboarding and training programs, including onsite, hands-on, and virtual instructor-led training.
• Ensure consistency of training across locations and deployments.

Conocimientos

Facilitation

Presentation

Stakeholder management

Communication

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Cardinal Health is seeking a Manager, Professional Training Services to lead training for customer implementations and enterprise deployments across a national scope.

You will partner with Project Management, Customer Success, Product Management, and customer stakeholders to design scalable training strategies that promote end-user readiness and successful adoption. This role oversees third-party resources across concurrent deployments and travels up to 75% as needed.