Enterprise Training Delivery Lead, Healthcare Tech

Cardinal Health; Honolulu (HI); Remote; USD 89,000 - 127,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Paid parental leave

Work-Life resources

Job summary

Cardinal Health WaveMark Solutions is seeking a Manager, Professional Training Services to lead the training workstream for customer implementations and enterprise deployments on a country-wide remote basis. You will partner with Project Management, Customer Success, Product Management, and customer stakeholders to design scalable training strategies that drive adoption and operational readiness.

The role oversees third-party training resources, ensures consistent execution, and aligns with

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 8+ years of experience leading customer training programs and implementations.
• Experience in onboarding, change management, and stakeholder management.
• Strong facilitation, presentation, and communication skills.
• Experience with onsite and virtual instructor-led training programs.
• Experience coordinating cross-functional teams across projects.

Responsibilities

• Establish and communicate training expectations, standards, requirements, and deliverables throughout the customer implementation lifecycle.
• Develop and execute strategic training plans aligned with milestones, deployment schedules, and readiness objectives.
• Lead training-related project meetings and articulate responsibilities, timelines, risks, and expectations to stakeholders.
• Forecast training resource requirements and develop staffing plans for multiple deployments.
• Coordinate third-party training resources for onsite execution, ensuring adherence to standards and customer expectations.
• Provide oversight and coaching to contracted training resources to ensure quality and consistency.
• Identify risks and develop mitigation strategies to support go-lives.
• Support change management activities by preparing end users for new workflows and technologies.

Skills

Training leadership

Project management

Stakeholder management

Facilitation

Onsite & virtual training

Communication

Change management

Vendor management

Travel required

Education

Bachelor's degree in Education, Organizational Development, Healthcare Administration, Business or related field

Job description

Cardinal Health WaveMark Solutions is seeking a Manager, Professional Training Services to lead the training workstream for customer implementations and enterprise deployments on a country-wide remote basis. You will partner with Project Management, Customer Success, Product Management, and customer stakeholders to design scalable training strategies that drive adoption and operational readiness.

The role oversees third-party training resources, ensures consistent execution, and aligns with