Training Programs Coordinator

Anderson Brothers Bank; Mullins (SC); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Anderson Brothers Bank is seeking a Training & Development role in Mullins, SC to support the administration, materials creation, and scheduling of training programs for tellers, CSRs, and call center staff. The candidate will help maintain records, calendars, and training materials, while coordinating sessions and follow-ups.

The role requires prior experience in bank Retail Operations and strong communication, organization, and problem-solving skills to support department objectives and ensure

Formación

• Minimum of 2 years of proficient experience in bank Retail Operations including Teller and CSR.

Responsabilidades

• Assist with the administration of Training Department functions.
• Prepare training materials and training environment for sessions.
• Prepare agendas for training sessions.
• Track training completion and inform supervisors, Retail Team and management with relevant information pertaining to trainees.
• Maintain department training calendar and scheduling to coordinate work flow and training sessions.
• Maintain Training Department records and ensure proper file retrieval.
• Handle other tasks associated with administration, organizing and scheduling of the Training Department.
• Provide support to the Training Department with duties including creating/modifying documents and training materials.
• Conduct training for new Tellers, CSRs and Call Center employees; prepare schedules, locations, objectives and outcomes; collect feedback; assist with follow-ups.

Conocimientos

Interpersonal communication

Verbal communication

Written communication

Time management

Organization

Problem-solving

Herramientas

Word

Excel

PowerPoint

Outlook

Descripción del empleo

Anderson Brothers Bank is seeking a Training & Development role in Mullins, SC to support the administration, materials creation, and scheduling of training programs for tellers, CSRs, and call center staff. The candidate will help maintain records, calendars, and training materials, while coordinating sessions and follow-ups.

The role requires prior experience in bank Retail Operations and strong communication, organization, and problem-solving skills to support department objectives and ensure