Training & Onboarding Coordinator

Business First Bank; Texas; On-site; USD 42,000 - 64,000; Full time

Job summary

Business First Bank is seeking a Training Coordinator to support learning and development across the organization. The role coordinates day-to-day administration and logistics of the bank's Training Program, schedules sessions, maintains materials, and supports vendors and internal experts in delivery of training.

The Training Coordinator will manage the training calendar, arrange instructor-led, virtual, and blended sessions, prepare materials, track completion, and monitor training expenses

Qualifications

• Associate degree in Human Resources, Business Administration, Organizational Development, Communications, or a related field required.
• 0–3 years of experience in training administration, learning and development, human resources is required.
• Experience coordinating training programs, scheduling events, maintaining records, and supporting learning and development initiatives.
• Demonstrated attention to detail and accuracy in maintaining records, reports, schedules, and training documentation.
• Excellent written, verbal, and interpersonal communication skills with the ability to interact effectively with employees and leaders at all levels of the organization.
• Strong customer service orientation with the ability to build positive working relationships and provide support to internal stakeholders.
• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience working with LMS, e-learning platforms, or training databases preferred.

Responsibilities

• Maintain and administer the bank's training calendar, ensuring timely communication and coordination of learning and development opportunities across the organization.
• Schedule and coordinate logistics for instructor-led, virtual, and blended learning programs, including classroom setup, technology, training materials, facilities, and participant communications.
• Prepare, organize, and distribute training materials, participant guides, job aids, presentations, and other learning resources.
• Perform a variety of administrative duties to support training and development initiatives, including report preparation, correspondence, record maintenance, data entry, and special project support.
• Track, monitor, and document employee training completion and certifications to ensure compliance with regulatory, operational, and organizational requirements.
• Maintain the bank's training resource library, including online learning content, videos, reference materials, and other educational resources, while coordinating employee access.
• Support the delivery and facilitation of training programs, workshops, seminars, and employee development activities as needed.
• Assist in identifying training and development needs by gathering input from performance evaluations, job analyses, regulatory requirements, business leaders, and department managers.
• Monitor training-related expenses, process invoices, maintain budget records, and assist with tracking departmental expenditures.
• Coordinate onboarding and orientation activities for new employees to support a successful transition into the organization.
• Compile training participation, completion, assessment, and feedback data to support evaluation of program effectiveness and continuous improvement efforts.
• Assist in monitoring trainee progress by administering evaluations, collecting participant feedback, analyzing results, and communicating findings to management and training staff.
• Support the development, maintenance, and revision of training materials and learning content to ensure accuracy, relevance, and alignment with business and regulatory requirements.
• Coordinate registration, scheduling, and logistics associated with external training programs, conferences, professional development opportunities, and vendor-sponsored learning events.
• Maintain current knowledge of training administration practices, learning technologies, and industry trends through ongoing professional development and continuing education.
• Provide administrative support for the bank's learning management system (LMS) and e-learning platforms, including user access management, course assignments, reporting, and troubleshooting assistance.

Skills

Attention to detail

Communication skills

Customer service

Organizational skills

Education

Associate degree in related field

Tools

Microsoft Office Suite

LMS (Learning Management System)

E-learning platforms

Job description

Business First Bank is seeking a Training Coordinator to support learning and development across the organization. The role coordinates day-to-day administration and logistics of the bank's Training Program, schedules sessions, maintains materials, and supports vendors and internal experts in delivery of training.

The Training Coordinator will manage the training calendar, arrange instructor-led, virtual, and blended sessions, prepare materials, track completion, and monitor training expenses