Training Program Coordinator - Remote/Onsite

Amentum; Baltimore (MD); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Amentum in Hanover, MD and remote is seeking a Course Coordinator to provide front-line, non-technical support for web-based and instructor-led training courses. You will assist students with administrative questions, proctor high-stakes exams, and generate daily, weekly, monthly, and end-of-course reports for the customer.

The SME on the student experience will track progress, analyze data, update course materials, and coordinate tasks with colleagues under tight deadlines; limited telework may

Qualifications

• Bachelor's degree in education, English, communications, a technical discipline, or a directly related field plus two years of relevant experience.

Responsibilities

• Provide first-line non-technical support for students attending locally and at remote sites.
• Create and edit all required course reports (daily, weekly, monthly, end-of-course readiness, progress, exam, and final reports).
• Proctor high-stakes exams to ensure exam and student integrity.

Skills

Customer support

Documentation

Communication

Proctoring exams

Team collaboration

Education

Bachelor's degree in education/English/communications/technical field

Tools

Confluence

Jira

Job description

Amentum in Hanover, MD and remote is seeking a Course Coordinator to provide front-line, non-technical support for web-based and instructor-led training courses. You will assist students with administrative questions, proctor high-stakes exams, and generate daily, weekly, monthly, and end-of-course reports for the customer.

The SME on the student experience will track progress, analyze data, update course materials, and coordinate tasks with colleagues under tight deadlines; limited telework may