Training & Onboarding Coordinator - West Englewood

Socket.dev; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Socket.dev in Chicago, IL seeks a Training and Onboarding Coordinator fluent in Spanish to guide applicants and caregivers through our hiring process, schedule interviews and training, and execute onboarding with precision. The role requires strong organization, attention to detail, and excellent customer service skills.

Key duties include welcoming individuals, completing admissions paperwork, entering data digitally, scheduling consultations, answering calls and emails, addressing concerns

Qualifications

• Bilingual Spanish (read, speak and write).
• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.

Responsibilities

• Welcomes individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally.
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks.
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Skills

Bilingual Spanish

Customer service

Organization

Time management

Communication

Computer literacy

Education

High school diploma

Caregiverlist training certificate (24hrs)

Job description

Training and Onboarding Coordinator - Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Bilingual Spanish (read, speak and write)
• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer

Monday - Friday
9AM - 5PM