Training & Onboarding Coordinator - West Englewood

ADP, Inc.; Chicago (IL); On-site; USD 2,273,000 - 3,237,000; Full time

Job summary

ADP, Inc. is seeking a Training and Onboarding Coordinator - Bilingual Spanish in Chicago, IL. The role focuses on contacting applicants/caregivers, detailing the hiring process, scheduling interviews and training sessions, and executing onboarding procedures.

The candidate will manage mandatory certifications, ensure compliance, and maintain highly organized, detail-oriented, customer-centric service. The position is full-time and clerical in nature, with responsibilities spanning scheduling,

Qualifications

• Bilingual Spanish (read, speak and write)
• Strong affinity for customer service.
• Excellent organizational and time-management skills.

Responsibilities

• Welcomes individuals, clients, applicants, and caregivers to the company.
• Trains and completes admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and intake procedures.
• Answers phone and email inquiries.
• Addresses client, applicant, caregiver concerns professionally.
• Performs clerical tasks such as filing, copying, or faxing.
• Distributes bi-weekly checks.
• Complies with company regulations and policies.
• Performs other duties as assigned.

Skills

Bilingual Spanish

Customer service

Time management

Education

High school diploma

Caregiverlist training certificate

Medical office administration experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Chicago, IL, US

Salary Range: $20.00 To $22.00 Hourly

Training and Onboarding Coordinator - Bilingual Spanish

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Bilingual Spanish (read, speak and write)
• Strong affinity for customer service.
• Excellent organizational and time-management skills.

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer