Bilingual Care Coordinator

BETTERELIEF CARE LLC; Jacksonville (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

BETTERELIEF CARE LLC is looking for a dedicated Care Coordinator in Jacksonville, Florida. This part-time role (20-30 hours per week) focuses on the recruitment, onboarding, and retention of caregivers. Candidates should possess a compassionate and professional demeanor with strong communication skills.

The position involves general office duties and may require travel, yielding to responsibilities such as conducting interviews, managing training for new hires, and maintaining accurate staffing logs.

Qualifications

• Experience in talent acquisition and interviewing.
• Proficient in Microsoft Office Products and scheduling software.
• Excellent communication skills and a professional image.

Responsibilities

• Recruit, interview, and evaluate job candidates.
• Conduct pre-screen phone interviews and schedule in-person interviews.
• Ensure new staff meet all pre-employment requirements.

Skills

Talent acquisition

Interviewing skills

Microsoft Office Products

Scheduling software

Communication skills

Health care laws and standards

Education

Associate’s degree or higher preferred

Job description

Overview

We are seeking a dedicated and detail-oriented Care Coordinator to join our team. Primarily responsible for the Recruitment, On boarding and Retention of caregivers for Betterelief Care, LLC. The person in this role should be a friendly, compassionate, professional representative of the company with an outgoing personality and positive attitude. This is a part-time position, 20-30 hrs. per week, and includes general office duties. Travel may be appropriate. Physical demands of this position are representative of typical office work, no unusual heavy lifting required.

Duties

• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.
• Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites.
• Screen applicant calls and provide routine information on open positions.
• Monitor employer portals at Indeed, Upward, and others.
• Conduct pre‑screen phone interviews and schedule candidate interviews.
• Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.
• Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications.
• Schedules for weekly orientation for new employees on a once daily basis.
• Implements the orientation program for new employees with the assistance of nursing staff for hands‑on training and skills assessment.
• Ensure new staff have met all pre‑employment requirements including online training, TB tests, drug tests, skills assessment, orientation, and medication management training.
• Arrange Caregiver Mentorships for new employees.
• Plan and execute regular caregiver appreciation events.
• Manages the monthly staff training program by working with nursing staff and outside providers to offer relevant and state mandated training.
• Maintains staff training logs to ensure each employee meets state requirements for training.
• Enter and maintain client and caregiver information in the scheduling software.
• Achieves staffing objectives by recruiting, interviewing and evaluating job candidates.
• Participate in the on‑call/after‑hours rotation.
• Comply with all company policy and procedures.
• General office duties: answering phone, monitor emails, assist with mail, and other duties as assigned.

Qualifications

• Associate’s degree or higher preferred.
• Experience in talent acquisition and interviewing skills.
• Proficient in Microsoft Office Products, Scheduling software.
• Must possess and demonstrate excellent communication skills as well as a positive, professional business image.
• Competencies shown with health care laws and standards, i.e.: companion caregivers vs. CNA.
• Ability to plan, organize, prioritize and accurately complete work activities within specific deadlines while managing interruptions.
• Ability to remain flexible and resilient with ever changing schedules.
• Previous experience in Home Care a PLUS!

Preferred skills

• Initiative, Strong Work Ethic, Problem Solver, Accountability, Self‑Confident, Self‑Starter, Attention to Detail, Organizational Skills, Ability to Multi‑task, Compassionate, Respectful