Training Manager

Jobtailor; Oregon (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

STIHL is seeking an experienced training facilitator to lead in-person and virtual sessions for our commercial teams, dealers, and channel partners. You will deliver brand-aligned product knowledge, sales strategies, and customer engagement while partnering with instructional designers to enhance programs based on learner feedback.

The role requires 5+ years in training/coaching roles across commercial, retail, or technical industries, strong facilitation and public speaking skills, and up to

Qualifications

• Bachelor’s degree in Education, Communication, Business, or related field.
• 5+ years in training, facilitation, or coaching in commercial, retail, or technical industries.
• Experience training on products or systems with hands-on components.
• Strong facilitation and public speaking skills for technical and commercial audiences.
• Up to 25% travel by air.
• Familiarity with STIHL product categories or dealer networks.
• Live in or around Portland, OR or Seattle, WA, or be open to relocation.
• Professional training certifications strongly preferred (ATD Master Trainer, CPTM)

Responsibilities

• Facilitate in-person and virtual training sessions for STIHL commercial teams, dealers, and channel partners
• Deliver brand-aligned instruction on product knowledge, sales strategies, and customer engagement
• Partner with instructional designers to enhance existing training programs based on real-time learner feedback
• Coach field representatives and trainers to elevate facilitation techniques and improve learning outcomes
• Assess learner performance and gather qualitative feedback to identify improvement opportunities
• Represent STIHL values and culture in every learning interaction
• Perform all other assigned duties and responsibilities

Skills

Facilitation Skills

Public Speaking

Coaching

Interpersonal Abilities

Relational Skills

Energetic Presence

Adaptability

Collaboration

Training Delivery

Education

Bachelor’s degree in Education, Communication, Business, or related field

Tools

PowerPoint

Microsoft Teams

LMS Platforms

Classroom Technologies

Job description

• Facilitate in-person and virtual training sessions for STIHL commercial teams, dealers, and channel partners
• Deliver brand-aligned instruction on product knowledge, sales strategies, and customer engagement
• Partner with instructional designers to enhance existing training programs based on real-time learner feedback
• Coach field representatives and trainers to elevate facilitation techniques and improve learning outcomes
• Assess learner performance and gather qualitative feedback to identify improvement opportunities
• Represent STIHL values and culture in every learning interaction
• Perform all other assigned duties and responsibilities

Requirements

• Bachelor’s degree in Education, Communication, Business, or related field
• Professional training certifications (e.g., ATD Master Trainer, CPTM) strongly preferred
• 5+ years in a training, facilitation, or coaching role in commercial, retail, or technical industries
• Experience training on products or systems with hands-on components
• Familiarity with STIHL’s product categories or dealer networks
• Proven success in delivering high-impact instruction to adult learners
• Up to 25% travel by air
• Strong facilitation and public speaking skills for technical and commercial audiences
• Familiarity with LMS platforms and classroom technologies
• Ability to adapt instructional techniques to suit diverse learner needs
• Basic proficiency with training software (PowerPoint, Teams, etc.)
• Highly relational, strong interpersonal and coaching abilities
• Confident, energetic presence
• Live in or around Portland, OR or Seattle, WA, or be open to relocation

Core Competencies

Demonstrates expertise in facilitating training sessions and coaching, with a strong focus on enhancing learner engagement and performance. Proficient in adapting instructional techniques and utilizing training software to deliver impactful education in commercial and technical environments.

Highest-signal resume keywords

• Facilitation Skills
• Public Speaking
• Training Certifications
• LMS Familiarity
• Product Knowledge

ATS Optimization Keywords

Hard Skills

• Training Delivery
• Coaching
• Instructional Design
• Performance Assessment
• Sales Strategies
• Customer Engagement
• Hands-On Training
• Adaptation of Instructional Techniques
• Qualitative Feedback Gathering
• Commercial Training

Soft Skills

• Interpersonal Abilities
• Relational Skills
• Energetic Presence
• Adaptability
• Collaboration

Certifications & Qualifications

• ATD Master Trainer
• CPTM

Industry Keywords

• Commercial Training
• Retail Training
• Technical Training
• STIHL Product Knowledge
• Dealer Networks

Tools & Technologies

• PowerPoint
• Microsoft Teams
• LMS Platforms
• Classroom Technologies