Training Lead, Safety & Operations Santa Clara, CA

Gatik; Santa Clara (CA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Gatik is seeking a Head of Training to establish and mature the technical training infrastructure across all operational sites. This onsite role ensures testing, field deployment, and engineering support teams operate with the highest standards of safety, technical competence, and operational efficiency.

The position requires leading training programs across multiple hubs, translating complex engineering SOPs into clear materials, and delivering end-to-end training with rigorous traceability and

Qualifications

• Experience leading training or safety programs in AV or safety-critical tech.
• Familiarity with autonomous trucking operations and safety protocols.
• Ability to scale training across geographically distributed hubs.

Responsibilities

• Build, refine, and standardize training curricula for testing, deployment, and engineering support personnel.
• Translate complex engineering material into clear training content and deliver programs end-to-end.
• Ensure comprehensive training on all critical procedures and SOPs for safety and operations.
• Implement rigorous record-keeping to track training metrics and maintain audit readiness.
• Audit field trainers to ensure standardized content delivery and testing methods.
• Create dynamic competency matrices and deliver ongoing learning on hardware/software updates.
• Develop retraining workflows to address skill gaps and post-incident remediation.

Skills

Autonomous Systems Experience

Commercial Trucking Awareness

Multi-Site Leadership

Administrative Rigor

Willingness to Travel

Job description

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™ is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the role

The Head of Training establishes, matures, and leads the technical training infrastructure across all operational sites. This role ensures that testing, field deployment, and engineering support teams operate at the highest standards of safety, technical competence, and operational efficiency.

This role is onsite 5 days a week at our Santa Clara, CA office!

What you'll do

• Program Development & Maturity: Build, refine, and standardize training curricula for testing, deployment, and engineering support personnel, aligning content directly with safety benchmarks and operational milestones.
• Technical Translation & End-to-End Execution: Take complex technical engineering material and Standard Operating Procedures (SOPs), translate them into clear, accessible training materials, and execute the resulting training programs end-to-end.
• Critical Procedures & Processes: Take responsibility for ensuring the organization is thoroughly trained on all critical procedures and processes, embedding standard operating procedures (SOPs) deeply into daily workflows to maintain strict safety and operational integrity.
• Administrative Compliance & Traceability: Implement rigorous record-keeping frameworks to monitor, document, and audit all training metrics, ensuring total traceability and audit-readiness across the organization.
• Quality Assurance & Delivery Oversight: Audit and evaluate field trainers to ensure faithful, standardized execution of training content and rigorous testing methodologies across all facilities.
• Continuous Elevation & Real-Time Monitoring: Establish dynamic competency matrices to track team capabilities in real-time, delivering ongoing learning modules to continuously elevate technical skills alongside hardware/software updates.
• Retraining & Recertification: Develop, maintain, and execute structured retraining workflows to address skill gaps, post-incident remediation, and routine safety recertifications.

What we're looking for

• Autonomous Systems Experience: Demonstrated track record leading technical training or operational safety programs within the autonomous vehicle (AV), deployed robotics, or safety-critical technology sectors.
• Commercial Trucking Awareness: Strong technical familiarity or direct experience with autonomous commercial trucking operations, including operational logistics and related safety protocols, is highly preferred.
• Multi-Site Leadership: Proven ability to scale training operations, manage remote trainers, and standardize processes across geographically distributed operational hubs.
• Administrative Rigor: Experience utilizing Enterprise Learning Management Systems (LMS) and capability tracking platforms with strict data integrity requirements.
• Willingness to Travel: Ability to travel frequently to all operational, testing, and deployment locations.

Salary Range - $180,000- $260,000

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile - with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Voluntary Self-Identification

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As set forth in Gatik AI's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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