Training Lead - Dropbox

Visa Hunt; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Career development

Mental health program

Paid time off

Medical leave

Childcare reimbursement

Education reimbursement

401k match

Healthcare coverage

Job summary

MarketStar in Utah is seeking a Training Lead to support our Dropbox team. You will design and deliver training content for new hires, tenured sales reps, managers, and support staff, ensuring our vision and strategy are accurately represented in every learning experience.

The role requires adapting delivery to adult learners, partnering with cross-functional stakeholders, and keeping product knowledge up to date.

Qualifications

• Background in corporate or sales training.
• Ability to adapt delivery to adult learning styles.
• Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred.
• Internal applicants must be exceeding metrics in current position.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Deliver new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions.
• Execute against monthly/quarterly targets in the SMB segment.
• Manage and iterate training content using various design platforms.
• Identify challenges and issues in training processes/content and propose improvements.
• Strategize with sales managers to address training needs and opportunities.
• Provide feedback on trainee performance and growth.

Skills

Corporate training

Sales training

Adult learning

B2B sales experience

Metrics-oriented

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

MS Office

Google Workspace

Job description

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About the Training Lead - Dropbox:

MarketStar is seeking a Training Lead to support our Dropbox team. The Training Lead handles creating and delivering training content to our new hire and tenured sales representatives, managers, and support staff. The Training Lead will interface with various external and internal stakeholders to ensure an accurate representation of our vision and strategy in the training environment. They assure our training experience is relevant by adapting delivery methods to class needs, keeping up to date with the latest product knowledge, and thrives in a collaborative and feedback-based environment.

Location: UT (Remote)

What Will You Do?

• Execute versus a monthly/quarterly target in the small to medium enterprise segment

• Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions

• Manage and iterate training content using various design platforms

• Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved

• Strategizes with sales managers to address training needs and areas of opportunity

• Provides feedback on trainee performance and growth

• Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives

• Pivot training delivery based on feedback from internal and external clients

• Perform other related duties as assigned

• Use an LMS to enroll learners, track learning paths and training progress

What Will You Need to Succeed?

• Background in corporate or sales training

• Ability to adapt delivery to adult learning styles

• Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred

• Internal applicants must be exceeding metrics in current position

• Bachelor’s degree or equivalent experience preferred

• Excellent verbal, written, interpersonal, and organizational skills,

• Maintain positive and energetic demeanor to promote learner engagement

• Proficient in Salesforce, Microsoft Office, and Google products (Gmail, Forms, Sheets, etc.)

• Results oriented with the ability to motivate others and drive performance

• Ability to multitask and successfully operate in a fast paced, team environment; adjusting priorities as needed

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependent care reimbursement

• Education reimbursement

• 401k match, hardship loan program, access to financial wellness advisor

• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in a all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at for assistance.