Training Lead - Dropbox

Wasatch Property Management, Inc.; Ogden (UT); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Structured learning

Mental health program

Paid time off

Paid medical leave

Dependent care reimbursement

Education reimbursement

401k match

Healthcare coverage

Job summary

MarketStar is seeking a Training Lead to support our Dropbox team. The Training Lead handles creating and delivering training content to our new hire and tenured sales representatives, managers, and support staff. They interface with various external and internal stakeholders to ensure an accurate representation of our vision and strategy in the training environment.

Location: UT (Remote). You will update delivery methods to match adult learning styles, stay current with product knowledge, and

Qualifications

• Background in corporate or sales training.
• Ability to adapt delivery to adult learning styles.
• Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred
• Internal applicants must be exceeding metrics in current position
• Bachelor’s degree or equivalent experience preferred
• Excellent verbal, written, interpersonal, and organizational skills, Maintain positive and energetic demeanor to promote learner engagement
• Proficient in Salesforce, Microsoft Office, and Google products (Gmail, Forms, Sheets, etc.)

Responsibilities

• Execute monthly/quarterly targets in the SMB segment.
• Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions.
• Manage and iterate training content using various design platforms.
• Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved.
• Strategizes with sales managers to address training needs and areas of opportunity.
• Provides feedback on trainee performance and growth.
• Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives.
• Pivot training delivery based on feedback from internal and external clients.
• Perform other related duties as assigned.
• Use an LMS to enroll learners, track learning paths and training progress

Skills

Sales training

Corporate training

B2B sales

Verbal & written communication

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.

MarketStar is seeking a Training Lead to support our Dropbox team. The Training Lead handles creating and delivering training content to our new hire and tenured sales representatives, managers, and support staff. The Training Lead will interface with various external and internal stakeholders to ensure an accurate representation of our vision and strategy in the training environment. They assure our training experience is relevant by adapting delivery methods to class needs, keeping up to date with the latest product knowledge, and thrives in a collaborative and feedback-based environment.

Location: UT (Remote)

What Will You Do?

• Execute versus a monthly/quarterly target in the small to medium enterprise segment
• Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions
• Manage and iterate training content using various design platforms
• Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved
• Strategizes with sales managers to address training needs and areas of opportunity
• Provides feedback on trainee performance and growth
• Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives
• Pivot training delivery based on feedback from internal and external clients
• Perform other related duties as assigned
• Use an LMS to enroll learners, track learning paths and training progress

What Will You Need to Succeed?

• Background in corporate or sales training
• Ability to adapt delivery to adult learning styles
• Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred
• Internal applicants must be exceeding metrics in current position
• Bachelor’s degree or equivalent experience preferred
• Excellent verbal, written, interpersonal, and organizational skills, Maintain positive and energetic demeanor to promote learner engagement
• Proficient in Salesforce, Microsoft Office, and Google products (Gmail, Forms, Sheets, etc.)
• Results oriented with the ability to motivate others and drive performance
• Ability to multitask and successfully operate in a fast paced, team environment; adjusting priorities as needed

What We Offer:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [e-mail] for assistance.

At MarketStar, we create growth - for our people, our clients, and our community.

The fuel for this growth is you, a person who has the desire to be more than you are today. Join us and you'll find world-class opportunities, an environment built on growth, and a team who cares about your success!

50+ World Class Clients Remote, In-Office, and Hybrid Opportunities 3,000 Global Employees 225+ Career Advancements Annually 3,000+ Annual Community Service Hours Voted as a Top Workplace LinkedIn Instagram YouTube