Client Delivery Trainer

Wasatch Property Management, Inc.; Salt Lake City (UT); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Structured learning programs

Mental health program

Generous paid time off

Paid medical leave

Education reimbursement

401k match

Job summary

MarketStar is seeking a Client Delivery Trainer in Salt Lake City (hybrid) to lead end-to-end enablement training for client teams. This role designs, delivers, and manages training programs aligned with business goals and client priorities.

You will partner with program teams to ensure readiness, certification, and ongoing coaching to drive performance and growth. The ideal candidate brings proven experience in sales enablement or training, strong facilitation skills, and a deep understanding

Qualifications

• Proven experience in sales enablement, training, or related roles.
• Knowledge of adult learning principles.
• Experience in training facilitation and delivery.
• Excellent communication and interpersonal skills.
• Strong project management and a track record of meeting deadlines.
• Demonstrated ability to coach, mentor, and develop learners.
• Experience with content creation, sales processes.
• Prior experience in client-embedded or program-specific training.

Responsibilities

• Lead end-to-end design, delivery, and management of enablement training for MarketStar client teams.
• Serve as training point of contact for the assigned client program and ensure training meets world-class standards.
• Build partnerships with Program Managers, Team Leads, QA, and stakeholders to align training with business priorities.
• Drive onboarding readiness, certification strategies, and go-live readiness with leadership.
• Deliver ongoing enablement to address performance gaps and business trends.

Skills

Sales enablement

Sales training

Adult learning

Training delivery

Communication

Interpersonal skills

Project management

Coaching/Mentoring

Content creation

Sales processes

Job description

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.About MarketStar :In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation .Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success .We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!About the Client Delivery Trainer:The Client Delivery Trainer lead s the end-to-end design, delivery, and management of enablement training for MarketStar clien t teams. This role serves as the training point of contact for the assigned client program ; ensu ring that training delivery mee ts world-cl ass stand ards and directl y supports busi ness growth. The ideal candidate will bring strong exp erience in sales , facilitation skills, and a deep under standing of the sales proc ess to foster a high-performing & development-focused training cultureLocation: SLC, UT - HybridWhat Will You Do?Drive learner readiness and accountability throughout onboarding by monitoring engagement, coaching performance, reinforcing expectations, and ensuring a successful transition from training to the production floor.Execute the certification strategy from readiness through completion, including mock calls, knowledge validation, performance calibration, and go-live recommendations in partnership with Team Leads and QA.Build strong partnerships with Program Managers, Team Leads, QA, and client stakeholders to align training execution to business priorities, performance expectations, and evolving program needs.Lead the mentorship experience post-training by driving structured skill application, coaching opportunities, shadowing, and feedback loops that reinforce learning and accelerate confidence in role.Design, build, and continuously evolve impactful learning materials including facilitator guides, participant resources, knowledge checks, call frameworks, and scalable enablement assets that support learner success.Measure training impact through learner performance data, certification outcomes, business metrics, and stakeholder feedback to evaluate effectiveness and inform strategic improvements.Deliver ongoing enablement that addresses performance gaps, reinforces key behaviors, and supports continued skill growth based on business trends, floor insights, and client priorities.Identify learning opportunities through feedback, quality trends, and business performance data, then implement targeted improvements to strengthen training outcomes and increase effectiveness over time.Execute onboarding and enablement programs from kickoff through completion, ensuring learners, leaders, tools, and resources are prepared to deliver a high-quality training experience.Lead training initiatives through effective planning and stewardship of program resources, materials, and budget allocations to enhance learner experience and team engagement.Lead and deliver program-specific onboarding that equips new hires to ramp quickly and perform confidently.Facilitate training aligned to MarketStar and client expectations across product knowledge, sales methodology, roleplay progression, and certification readiness.What Will You Need to Succeed?Proven experience in sales enab lement, sales t raining, or rela ted role sKnowledge of adult learning principlesExperience in training facilitation and deliveryExc ellent communica tion & int erpersonal skillsStro ng project m anagement skills and a track record of m eeting deadlin esDemonstrated ability to coach, mentor, and develop learnersExperience with content creation , sales pro cessesPrior experience in a client-embedded or program-specific training roleCom mitment to staying current with industry trends & prioritiz ing profe ssional developmentWhat We Offer:In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:Structured learning and career development programsMental health programGenerous Paid Time Off policyPaid medical leaveChild/Dependent care reimbursementEducation reimbursement401k match, hardship loan program, access to financial wellness advisorComprehensive healthcare coverage including medical, dental, and vision Compensation Range: $55,000.00 - $60,000.00 USDThe salary range for this position is between $55,000.00 and $60,000.00 annually USD. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [e-mail] for assistance .