Training Lab Assistant - Proctor & Customer Support

HASC; Port Lavaca (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

HASC seeks a Customer Assistant to proctor eLearning labs and assist Safety Instructors with on-site or off-site training. You will register, check-in/out, and issue trainee badges while maintaining professional labs and supporting trainees.

Responsibilities include greeting pre-registered trainees, verifying credentials, processing registrations, and ensuring course requirements are met. Travel to different locations may be required; strong customer service is essential.

Qualifications

• Customer service mindset and strong communication.
• Ability to work independently in a fast-paced environment.
• Willingness to travel to different locations as needed.

Responsibilities

• Proctor on-site and off-site eLearning labs and monitor sessions.
• Register, check-in/out, and issue trainee badges.
• Assist Safety Instructors with training delivery and logistics.
• Ensure adherence to company policies and security measures during testing.
• Maintain clean, organized eLearning labs and inventory of training materials.

Skills

Customer service

Communication skills

Independent work

Pressure management

Cross-training

Education

High school diploma or GED

Tools

Windows OS

Microsoft Office

Internet

Hardware basics

Job description

HASC seeks a Customer Assistant to proctor eLearning labs and assist Safety Instructors with on-site or off-site training. You will register, check-in/out, and issue trainee badges while maintaining professional labs and supporting trainees.

Responsibilities include greeting pre-registered trainees, verifying credentials, processing registrations, and ensuring course requirements are met. Travel to different locations may be required; strong customer service is essential.