Training Facilitator & Learning Ops Lead

Intuit; Cedar Rapids (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Intuit seeks a Facilitator & Training Coordinator to unify live learning delivery with operational coordination in Cedar Rapids. You will facilitate ILT, VILT, and blended sessions, own scheduling and LMS administration, and track data to drive improvements.

The role requires adaptability and a proactive, precise approach to activities from planning through follow-up. The ideal candidate has experience with blended learning, enterprise LMS, and virtual platforms, plus strong communication and

Qualifications

• Requires 3–5 years facilitating training in customer service, financial services, or similar environments.
• Experience with blended learning (ILT, VILT, eLearning) is required.
• 1–3 years of training coordination or learning operations.
• Proficiency with enterprise LMS and virtual conferencing platforms.
• Clear, professional written and verbal communication; ability to present clean metrics.

Responsibilities

• Deliver ILT and VILT sessions across onboarding and ongoing learning programs.
• Coordinate end-to-end scheduling, invites, rescheduling, and day-of logistics for virtual sessions.
• Manage LMS enrollments, completions, certifications, and audit-ready records.
• Create and version-control training materials, facilitator guides, and job aids; coordinate supplies and invoicing.
• Draft pre-training communications and post-training surveys; monitor attendance and feedback.
• Track attendance, no-show rates, completions, and post-training assessment results; contribute to improvements.

Skills

Facilitation

Coaching

Communication

Data/metrics

LMS administration

Virtual platforms

Office/Workspace tools

Project coordination

Education

Associate's or Bachelor's degree in HR, Education, Organizational Development, Business Administration

Tools

Workday Learning

Docebo

Cornerstone OnDemand

Zoom

Teams

Webex

Google Meet

Smartsheet

Asana

Jira

Job description

Intuit seeks a Facilitator & Training Coordinator to unify live learning delivery with operational coordination in Cedar Rapids. You will facilitate ILT, VILT, and blended sessions, own scheduling and LMS administration, and track data to drive improvements.

The role requires adaptability and a proactive, precise approach to activities from planning through follow-up. The ideal candidate has experience with blended learning, enterprise LMS, and virtual platforms, plus strong communication and