Training Facilitator for Government Software & Change

CDM Smith; Memphis (TN); On-site; USD 72,000 - 118,000; Full time

Job summary

CDM Smith is seeking a Training Facilitator to deliver instructor-led training for a government client’s new construction management system, across virtual and in-person settings. You will ensure participants gain the knowledge and skills to support CMP deployment and operational use.

The role requires strong classroom facilitation, experience with software training, and the ability to support large-scale organizational change across multiple locations, with up to 100% travel.

Qualifications

• Bachelor's degree. 3 years of related experience. Domestic and/or international travel may be required.
• Equivalent additional directly related experience will be considered in lieu of a degree.
• Experience conducting software application training or enterprise system training.
• Proficiency using Microsoft Teams and other virtual training platforms.
• Experience supporting Federal Government training programs.
• Experience training construction management, project management, engineering, or infrastructure-related business processes.

Responsibilities

• Deliver instructor-led training sessions in virtual and classroom environments.
• Conduct training in accordance with approved lesson plans, course materials, and instructional guidelines.
• Respond to participant questions and provide functional guidance during training activities.
• Maintain effective classroom management and student engagement throughout training sessions.
• Participate in Train-the-Trainer activities and knowledge transfer sessions.
• Coordinate with Training Managers and Program Managers regarding course schedules and logistics.
• Track attendance and course completion metrics.
• Support collection of student feedback and training effectiveness measures.
• Provide recommendations for continuous improvement of training delivery methods and materials.
• Serve as a professional representative of the training team when interacting with Government personnel and external stakeholders.
• Communicate effectively with personnel at all organizational levels.
• Support change management and user adoption efforts during CMP deployment activities.

Skills

US Citizen

Travel extensively

Public speaking

Verbal communication

Written communication

Facilitation

Classroom management

Time management

Independent work

Distributed team collaboration

Education

Bachelor's degree

Job description

CDM Smith is seeking a Training Facilitator to deliver instructor-led training for a government client’s new construction management system, across virtual and in-person settings. You will ensure participants gain the knowledge and skills to support CMP deployment and operational use.

The role requires strong classroom facilitation, experience with software training, and the ability to support large-scale organizational change across multiple locations, with up to 100% travel.