Training & Development Architect

Black-Oak-Casino; California; On-site; USD 55,000 - 75,000; Full time

Job summary

Black Oak Casino Resort is seeking a Training Specialist to design, deliver, and oversee training for team members across departments in Tuolumne, CA. This role focuses on developing programs, maintaining records, and coordinating internal and external trainers.

You will ensure mandatory training is completed on time, stay current with training trends, and support department objectives while providing excellent service to guests and staff alike.

Qualifications

• Must be at least 21 years old.
• Bachelor’s degree in Communications, Instructional Design, or related field preferred or equivalent experience.
• Minimum of two years’ training experience.
• Strong organizational and project management skills.
• Excellent communication and writing skills; English proficiency required.
• Knowledge of computer programs and applications; valid CA driver’s license may be required.
• Ability to obtain a gaming license and pass a drug test.

Responsibilities

• Develops and implements training programs for Tribal business entities and teams.
• Maintains training records for management, team members, and department programs.
• Researches and conducts training to meet department objectives.
• Designs, develops, and implements standard training programs with departments.
• Ensures all mandatory training is conducted on schedule.
• Coordinates external or guest trainers to train team members.
• Publishes monthly Training calendar and updates bulletin board.
• Trains department trainers and provides preparation support.
• Conducts training audits and provides feedback on skills.
• Delivers excellent guest service to internal and external guests.
• Performs other duties as assigned.

Skills

Communication skills

Writing skills

English proficiency

Project management

Curriculum development

Computer literacy

Education

Bachelor's degree in Communications

Bachelor's degree in Instructional Design

High school diploma or GED

Tools

MS Office

LMS / learning platforms

Curriculum design tools

Job description

Black Oak Casino Resort is seeking a Training Specialist to design, deliver, and oversee training for team members across departments in Tuolumne, CA. This role focuses on developing programs, maintaining records, and coordinating internal and external trainers.

You will ensure mandatory training is completed on time, stay current with training trends, and support department objectives while providing excellent service to guests and staff alike.