Training Coordinator

University Health; Texas; On-site; USD 52,000 - 70,000; Full time

Job summary

University Health in Texas is seeking a Training Coordinator for the Patient Access team to partner with leadership and the Training Manager in building a comprehensive training program. The role focuses on coordinating and documenting all staff training and ensuring timely delivery aligned with Revenue Cycle goals.

The Training Coordinator will support the QA program, enhance staff development, and help drive patient access performance through effective training strategies and strong written

Qualifications

• BS degree in education, business, or related field required.
• Minimum 3 years' experience managing Patient Access functions and workflows.
• Minimum two years' experience as a Patient Access Trainer highly desired.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
• Excellent communication and leadership skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills
• Flexible working hours when necessary

Responsibilities

• Coordinate and document all training for Patient Access staff.
• Work closely with Training Manager to ensure training delivered timely and accurately.
• Coordinate the QA program for the Patient Access staff.
• Collaborate with Patient Access leadership to build a strong training program.

Skills

Training coordination

Communication skills

Leadership

Time management

Documentation

Database skills

Mentoring / coaching

On-the-job training

E-learning

Education

BS degree in education, business, or related field

Tools

Learning Management System (LMS)

MS Office

Job description

POSITION SUMMARY/RESPONSIBILITIES

The primary focus of the Training Coordinator in Patient Access is to collaborate closely with Patient Access leadership and the Training Manager to help build a strong training program for all Patient Access staff. As a Training Coordinator, you will work closely with the Training Manager to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of University Health's Revenue Cycle. Your responsibilities will include coordinating and documenting all training for Patient Access staff, working closely with Patient Access Training Manager to ensure training is delivered timely and accurately, coordinating the Quality Assurance (QA) program for the Patient Access staff.

As a Training Coordinator in Patient Access, you will play a vital role in driving employee growth and ensuring the achievement of our Revenue Cycle goals.

EDUCATION/EXPERIENCE

1. 1. BS degree in education, Business, or related field required,
2. 2. Minimum of 3 years' experience managing Patient Access functions and workflows in lieu of Bachelors degree
3. 3. Minimum two years' experience as a Patient Access Trainer highly desired
4. 4. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
5. 5. Excellent communication and leadership skills
6. 6. Ability to plan, multi-task and manage time effectively
7. 7. Strong writing and record keeping ability for reports and training manuals
8. 8. Good computer and database skills
9. 9. Flexible working hours when necessary