Training Consultant

Ace Hardware; Las Vegas (NV); Remote; USD 100,000 - 127,000; Full time

Job summary

An established industry player is seeking a Training Consultant to enhance retail operations and drive excellence. This role involves delivering impactful training, consulting with new business owners, and serving as an operations expert. The ideal candidate will possess strong facilitation and communication skills, alongside a deep understanding of retail best practices. With extensive travel and remote work opportunities, this position promises a dynamic work environment. Join a company that values integrity, teamwork, and professional growth, and contribute to the success of retail locations across the nation.

Benefits

401(k) Plan

Comprehensive Health Coverage

Generous Vacation

Company Car

Employee Discounts

Qualifications

• Thorough understanding of Ace Hardware Corporation and operational initiatives.
• Operational retail store experience preferred.

Responsibilities

• Conduct training for store owners, managers, and associates to improve store results.
• Support new owners through store opening essentials using a tailored approach.

Skills

Facilitation Skills

Presentation Skills

Creative Thinking

Problem-Solving

Negotiation Skills

Conflict Resolution

Communication Skills

Interpersonal Skills

Self-Motivation

Tools

Excel

Word

PowerPoint

Outlook

Job description

The Job

The Training Consultant supports Ace retail locations by delivering consistent training that improves the execution of retail processes and procedures, ultimately enhancing the store model and driving operational excellence. This position is considered a subject matter expert in all facets of operating an Ace retail store and ensuring the success of new stores. The Training Consultant works with retailers to improve operations and overall store performance, and with new owners from the beginning to teach skills and processes that increase their chances of success.

The Training Consultant manages multiple training engagements at different levels, analyzing business trends, financials, metrics, and store environments to identify performance improvement opportunities within their territories. They also share information to support process and documentation enhancements.

What you’ll do:

1. Deliver Training: Conduct training for store owners, managers, and associates to improve store results, motivation, and competency.
2. Consult with New Business Owners: Support new owners through store opening essentials, including financial, HR, operational, and sales systems, using a standardized yet tailored approach to minimize mistakes and ensure smooth startup.
3. Serve as an Operations Expert: Provide expertise on Ace standards, management tools, and training systems, staying current to enhance leadership and results. Offer input to keep training relevant and continuous improvement.
4. Build Relationships: Develop partnerships with Retail Ops, retailers, and managers to facilitate the transfer of training, maximize ROI, and improve store outcomes, establishing trust as a trusted advisor.

Knowledge, Experience, and Competencies:

Experience and Technical Skills:

• Thorough understanding of Ace Hardware Corporation and operational initiatives
• Deep knowledge of Ace Best Practices
• Ability to work remotely with corporate departments
• Operational retail store experience preferred
• Strong facilitation, presentation, and adult coaching skills
• Creative thinking and problem-solving abilities
• Excellent organization, communication, and interpersonal skills
• Self-motivated, open-minded, and capable of working off-site
• Negotiation and conflict resolution skills
• Proficiency in PC applications: Excel, Word, PowerPoint, Outlook
• Ability to travel extensively (80-90%)

Compensation:

$100,900 - $126,100 annually

#LI-CS1

Why join us?

We embody our values—W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork)—which are central to our culture. We offer competitive benefits including incentives, a robust 401(k) plan, comprehensive health coverage, generous vacation, a company car, and many employee perks and development opportunities. We foster a supportive environment through events, services, discounts, and community involvement.

Interested in future opportunities? Create a job alert to stay informed about new openings.

Equal Opportunity Employer

We promote diversity and prevent discrimination in employment based on race, religion, gender, age, disability, and other protected categories.

Disclaimer

The listed pay range is starting at the stated amount but may be higher based on education and experience. Salary decisions consider various factors including qualifications, location, travel requirements, and market conditions. This description covers essential duties but is not exhaustive. Ace reserves the right to modify job duties as needed. Massachusetts law prohibits requiring lie detector tests for employment.