Training Architect & Certification Lead

Strata Decision Technology, LLC; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

Strata Decision Technology, LLC is seeking a Training Specialist to teach customer administrators how to configure and maintain Strata products to drive measurable business outcomes. The role emphasizes designing and delivering technical training while growing as an educator, SME, and curriculum designer.

You will design, deliver, and assess instructor-led training, run engaging virtual sessions with Zoom, and develop real-life healthcare finance scenarios that map to software workflows; this

Qualifications

• 2-5 years in corporate training or adult education/delivery and design.
• Ability to write curricula leveraging instructional design principles and adult learning techniques.
• Ability to tailor content to training audience needs.
• Translate complex concepts into clear explanations for trainees.
• Self-starter with guidance-independent work style.
• Positive, solution-oriented attitude and continuous improvement mindset.
• Ability to manage multiple projects and deadlines while maintaining customer satisfaction.
• Strong cross-team collaboration and consensus-building.

Responsibilities

• Design, maintain, and deliver instructor-led training for assigned solutions and audiences.
• Deliver virtual training sessions using Zoom features (polls, chat, breakout rooms).
• Establish and enhance Strata certification training programs with Product Management and SMEs.
• Design and maintain assessments to ensure learning
• Develop real-life healthcare finance scenarios mapped to software workflows
• Manage projects to timelines in evolving environments
• Respond to ad-hoc requests for training deliverables
• Cross-train and provide backup instructor coverage for related trainings
• Deliver sessions to customer audiences and collaborate with PMs on new features
• Troubleshoot training data issues and coordinate with instructional designers

Skills

Curriculum design

Adult learning

Instructional design

Project management

Strong communication

AI tooling

LMS experience

Healthcare knowledge

Self-starter

Collaboration

Tools

Zoom

LMS

Job description

Strata Decision Technology, LLC is seeking a Training Specialist to teach customer administrators how to configure and maintain Strata products to drive measurable business outcomes. The role emphasizes designing and delivering technical training while growing as an educator, SME, and curriculum designer.

You will design, deliver, and assess instructor-led training, run engaging virtual sessions with Zoom, and develop real-life healthcare finance scenarios that map to software workflows; this