Training and Events Coordinator

MACNY's Job Board; City of Syracuse (NY); On-site; USD 34,000 - 40,000; Full time

Job summary

MACNY seeks a Training and Events Coordinator to manage logistics for member training programs and events. You will coordinate scheduling, registrations, and day‑of support, ensuring smooth delivery.

The role requires strong organizational and communication skills, customer focus, and the ability to manage multiple projects. Proficiency with Microsoft Office, Zoom, and CRM systems is preferred. Some travel within Central New York may be required.

Qualifications

• 1-2 years in event coordination, training program support, or admin.
• Associate or bachelor’s in business, hospitality, or related field is a plus.
• Proficient with Microsoft Office; familiarity with Zoom and CRMs.

Responsibilities

• Coordinate logistics for member training programs: scheduling, registration, and day-of support.
• Serve as a point of contact for members on training offerings and program details.
• Liaise between external trainers and MACNY’s training department.

Skills

Organizational skills

Communication skills

Customer service

Relationship building

Self-motivated

Project management

Willingness to learn

Education

Associate or Bachelor’s degree in business/hospitality or related field

Tools

Microsoft Office Suite

Zoom

Salesforce or CRM

CRM & event management software

Job description

Overview

The Manufacturers Association of Central New York (MACNY) seeks aTraining and Events Coordinator to join their team! The Training & Events Coordinator supports the delivery of high-quality training programs and member events. This role focuses on coordinating training logistics, communicating with internal and external facilitators, preparing materials, providing day-of training event support, and ensuring every detail is executed intentionally. The ideal candidate has experience with training or event coordination, is highly organized, can manage multiple projects simultaneously, is customer-focused, and has strong communications skills.

Responsibilities

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Duties/Responsibilities:

• Manage and coordinate all logistics for member training programs, including scheduling, registration, communications, and day‑of support.
• Serve as a responsive point of contact for members with questions about training offerings, enrollment, and program details.
• Serve as responsive liaison between external trainers and MACNY’s training department.
• Support trainers and facilitators by managing training materials, technology setup, room arrangements, and session logistics.
• Oversee virtual training setup, including platform configuration, recordings, and troubleshooting.
• Track attendance, participation, and program metrics; maintain accurate records and reporting.
• Collect participant feedback and share insights with the Director of Training to support program improvements.
• Coordinate with internal Marketing Team to promote training opportunities through email, website updates, and marketing materials.
• Prepare training and event materials, name badges, and training communications.
• Maintain training calendars, timelines, and project trackers.
• Process training and event registrations through org-wide CRM system.
• Support custom proposals for training and coaching programs, as needed.
• Manage inventory of training materials and supplies, coordinating proactively with internal team to place orders as needs arise.
• Provide administrative support for trainings and events.
• Performs other related duties as assigned.

Remote Position

No

Min Compensation

USD $25.00/Hr.

Max Compensation

USD $29.00/Hr.

Qualifications

Required Skills/Abilities:

• Exceptional organizational skills with effective attention to detail.
• Exceptional written and verbal communication skills.
• Exceptional customer service skills.
• Solid internal and external relationships building skills
• Self-motivated with a strong sense of initiative.
• Ability to manage multiple projects and competing deadlines.
• Willingness to learn new skills.

Education and Experience:

• 1-2 years previous event coordination, training program support, or program administration.
• Associate or bachelor’s degree in business, hospitality, or related field a plus.
• Skilled in Microsoft Office Suite.
• Proficient with online meeting tools, preferably Zoom.
• Experience with Salesforce or other CRM preferred.
• Experience with project management software preferred.

Other Requirements:

• Prolonged periods of desk and computer work.
• Must be able to lift up to 15 pounds at times.
• Up to 10% travel within Central New York and Mohawk Valley.
• Ability to work outside of regular office hours to meet business needs.
• Must have a valid driver’s license with reliable transportation.
• Successfully pass background check

Company Website

https://www.macny.org/

Company Profile

The Manufacturers Association of Central New York (MACNY) is a not-for-profit 501(c)(6) association representing over 300 businesses and organizations across Central and Upstate New York. About three-quarters of MACNY’s members are industrial companies with the remaining members consisting of accounting firms, insurance agencies, law firms, financial institutions, and other service providers that support manufacturers.

MACNY members supply the region, nation, and world with a variety of products and services. Distributed across 26 counties in Central and Upstate New York, MACNY’s member companies employ over 50,000 workers.

For members and the community, MACNY’s staff provides a wide range of services, including training and leadership development, networking events, workforce development, human resources services, advocacy, energy and purchasing solutions, and organizational growth services and consulting. This portfolio is designed to provide members with the tools, information, people, and resources they need to compete in the global market.

MACNY employment practices and procedures and conditions of employment are administered without discrimination on the basis of race, color, creed, religion, sex, sexual orientation, age, marital status, national origin, ancestry, genetic characteristics, medical conditions, status as a victim of domestic violence, veteran status, special disabled veteran or disability, or non-job-related felony conviction record (or any other legally protected status) including, but not limited to, recruiting, hiring, promotion, training, compensation, benefits, retention and termination in accordance with applicable federal laws.