Training and Education Specialist III

JobAps; Dover (DE); On-site; USD 52,000 - 76,000; Full time

Job summary

Department of Health and Social Services (DHSS) in Delaware is seeking a Training and Education Specialist III to design and deliver innovative training, provide technical assistance, and develop resources that support IDEA Part C compliance for staff, providers, partners, and families.

The role requires public speaking and collaboration across programs and agencies, with a focus on partnerships and statewide early intervention system strengthening.

Qualifications

• Two years of experience delivering training or education courses, services, or activities using a variety of materials and equipment.
• One year of experience preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
• One year of experience designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training objectives.
• One year of experience creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Responsibilities

• Plans, coordinates, and delivers training and education courses and activities (in person, on‑the‑job, or virtual).
• Organizes and prepares materials and equipment for training sessions.
• Researches and selects delivery methods and materials to promote learning.
• Coaches others and provides feedback to improve performance.
• Collects and analyzes data to evaluate quality and identify needs and challenges.
• Makes recommendations for improvements to courses, materials, and resources.
• Provides technical guidance on training and education matters.
• Prepares and maintains records such as schedules and rosters.
• Completes continuing education to stay current on standards and best practices.
• Uses systems to research and report on training information.
• May manage social media content and post instructional materials.
• May operate training facilities.

Skills

Curriculum design

Instructional materials creation

Public speaking/presentation

E‑learning development

Blended learning

Common e‑learning tools

Tools

E‑learning development tools

Job description

Introduction

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick‑start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

Join Delaware's Birth to Three Early Intervention (B23) Program as a Training and Education Specialist III! Design and deliver innovative training, technical assistance, and educational resources that support IDEA Part C compliance for program staff, early intervention providers, community partners, and families. We're seeking a dynamic public speaker and collaborative professional who is passionate about fostering partnerships across programs, agencies, and committees, representing B23 through community outreach, and strengthening Delaware's statewide early intervention system.

Selective Requirement

• At least two years of experience designing training for in person or virtual sessions, including developing curriculum, creating and editing instructional materials, presenting information, and developing e learning or blended learning courses using common e learning development tools.
• One year of experience participating in community events and conducting outreach, including engaging diverse audiences and stakeholders, building partnerships, and gathering, preparing, and presenting information to public.

Essential Functions

• Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor‑led classroom, on‑the‑job or virtual training, workshops, or individual and group activities.
• Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources.
• Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence‑based and best practices.
• Coaches others and provides feedback that fosters learning, understanding or improved performance.
• Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.
• Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
• Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources.
• Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation.
• Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
• Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.
• May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
• May operate and maintain training facilities such as visitor or education centers.
• May participate in reviewing, testing, and making recommendations on applicable technology.

Job Requirements

• Two years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
• One year of experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
• One year of experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
• One year of experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment‑based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling (800) 232‑5470 or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739‑5458 or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.