Training and Education Specialist III

State-of-Delawar; Milford (DE); On-site; USD 60,000 - 80,000; Full time

Job summary

Department of State (DOS) in Delaware seeks a Training and Education Specialist III to plan, coordinate, and deliver training programs for employees and partners. The role emphasizes complex courses, trainer development, and data-driven evaluation.

Responsibilities include designing curricula, maintaining training records, and providing guidance on instructional methods. A nursing license and healthcare education experience are required for this advanced role within the DOS training ecosystem.

Qualifications

• Possession of a Delaware Registered Nurse license OR multi-state compact license.
• Two years’ experience delivering training or education courses, services, or activities.
• One year of experience maintaining training records and reports.
• One year designing courses, curricula, or lesson plans.
• One year evaluating training needs and effectiveness.

Responsibilities

• Plan, coordinate, and deliver training and education programs and workshops.
• Prepare materials and equipment for training sessions and events.
• Research delivery methods and materials to promote learning with best practices.
• Coach others and provide constructive feedback to improve performance.
• Collect data from surveys and evaluations to assess quality and needs.
• Recommend improvements in courses, methods, and resources.
• Provide technical guidance on training matters and promote related services.
• Maintain records such as schedules, rosters, and participation logs.
• Complete continuing education to stay current with standards and regulations.
• Use information systems to research and report training information.

Skills

Planning

Training delivery

Coaching

Data analysis

Public sector experience

Education

Delaware Registered Nurse license

Job description

Introduction

Make a Difference! Now offering Recruitment and Referral Incentives at the Department of State (DOS)! $10,000.00 Recruitment Incentive for: Registered Nurses Advanced Practice Nurses Nurse Consultants Nursing Supervisors Compliance Nurses $7,500.00 Recruitment Incentive for Licensed Practical Nurse $5,000.00 Recruitment Incentive for Certified Nurse’s Assistant Referral bonuses of $1,000 are available to referring DOS employees. You must be a new employee to the State of Delaware to be eligible for this program. The Department of State (DOS) seeks to increase the number of applicants for clinical nursing positions by offering a recruitment incentive to eligible Advanced Practice Nurse, Nurse Consultant, Nursing Supervisor, Compliance Nurse, Registered Nurse, Licensed Practical Nurse, and Certified Nursing Assistant candidates in accordance with the DOS Recruitment and Referral Incentive Program. The program provides incentives as follows: Recruitment incentives will be paid in quarterly installments over the first year of hire and will begin after the first quarter of employment. New employees accepting this recruitment bonus must commit to two consecutive years of employment with DOS. You must be a new employee to the state to be eligible for this incentive. Referral bonuses of $1,000 are available to current DOS employees who refer new hires to the state in the following classifications: Advanced Practice Nurse, Nurse Consultant, Nursing Supervisor, Compliance Nurse, Registered Nurse, Licensed Practical Nurse, and Certified Nursing Assistant. Referral bonuses of $1,000 will be paid in quarterly installments over the first year of hire of the referred applicant. NOTE: This program is administered by the Department of State (DOS). The program may be terminated by the State at any time.

Summary Statement

This is advanced level professional training and education work responsible for planning, coordinating, and delivering a variety of training and/or education courses, services, and activities to employees, state agencies, community partners, clients, or the public. In addition to work performed by the Training and Education Specialist II level, employees independently perform complex work with minimal supervision. Examples of factors contributing to complexity include responsibility for training the trainer, core and advanced courses, workshops, or activities requiring advanced, in-depth knowledge and study in assigned subject matter that may require the employee to possess special licenses or certifications.

Selective Requirement

Selective Requirements must be met in addition to the job requirements. Applicants who do not possess the selective requirement will not be qualified. 6 months experience presenting training or education courses in healthcare services

Essential Functions

• Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.
• Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources.
• Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices.
• Coaches others and provides feedback that fosters learning, understanding or improved performance.
• Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.
• Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
• Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources.
• Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation.
• Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
• Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.
• May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
• May operate and maintain training facilities such as visitor or education centers.
• May participate in reviewing, testing, and making recommendations on applicable technology.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Training and Education Specialist III Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Possession of a Delaware Registered Nurse license OR multi-state compact license.
• Two years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
• One year of experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
• One year of experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
• One year of experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Additional Posting Information

This posting may be closed on or before 02/21/2027 upon filling the vacant position(s).

Conditions of Hire

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire. Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.