Training and Development Consultant (Short Term)

Maricopa Community College district; Phoenix (AZ); On-site; USD 61,000 - 79,000; Full time

Job summary

Maricopa Community College District seeks a Training and Development Consultant (Short Term) to provide operational and technical support for Canvas and related instructional technologies. You will translate complex processes into usable training resources and collaborate with faculty, college staff, and vendors to implement AI-enabled workflows.

The role emphasizes creating accessible documentation, delivering hands-on training, and managing multiple projects within a 12-month term ending in

Qualifications

• Bachelor's Degree from regionally accredited institution in instructional design, training and development, education, or related field.
• Two (2) years of experience in training and development, and assessment or evaluation.
• Associate's Degree with four (4) years of relevant experience OR High School/G.E.D with six (6) years of relevant experience.

Responsibilities

• Canvas, LTIs, and LMS administration and support for faculty.
• Design, develop, deliver, and evaluate training materials for faculty development.
• Coordinate technical projects, pilots, and training rollouts; engage stakeholders.
• Support CTL communications, training evaluation, and data collection.

Skills

Training & development

Instructional design

Assessment & evaluation

Faculty consultation

Education

Bachelor's degree in instructional design or related field

Associate's degree in related field with 4 years experience

High School/G.E.D with 6 years experience

Tools

Google Workspace

Microsoft 365

Webex

Articulate

Job description

Training and Development Consultant (Short Term)

Job ID: 323208

Location: South Mountain Comm College

Full/Part Time: Full Time

Regular/Temporary: Regular

Salary Range

$60,737.36 - $78,958.77/annually, DOE

Grade

116

Work Schedule

Monday - Friday, 8am - 5pm

Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School.

Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution.

Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

The Training Development Consultant serves as the primary operational and technical support role for faculty using Canvas, Learning Tools Interoperability (LTIs), digital content platforms, AI-enabled workflows, and enterprise learning applications. The role requires the ability to translate technical processes into usable training and documentation; support faculty in effective, accessible, and responsible use of instructional technologies, coordinate with college, district, vendor, and other stakeholders; and adapt to rapidly changing technology environments with no training, including artificial intelligence tools and automation workflows.

The position works under the direction of the Faculty Director of the Center for Teaching and Learning (CTL). The Faculty Director establishes academic priorities, provides strategic leadership, and makes faculty-development and instructional design decisions. The Training Development Consultant operationalizes those priorities by developing resources, managing systems and workflows, providing technical assistance, and maintaining implementation and participation data.

Additional Information

This is a short term assignment with a projected end date of June 30, 2027 with renewal based on available funds and the needs of MCCCD.

Essential Functions

(40%) Canvas, LTI, Systems Administration, and Technical Support - Provides full technical and operational support for the Learning Management System (LMS), Canvas. Serves as a college-level Canvas administrator, serves on the LMS Core committee and works with vendor to ensure Canvas is functional, accessible, secure, and appropriate for instructional use. Triages and resolve help desk tickets to provide first-line support and advanced troubleshooting for Canvas, LTIs, accessibility tools, multimedia tools, and related enterprise systems. Supports testing and deployment of Canvas features, LTIs in live environments, testing environments, and data recovery environments. Manages contracts, privacy, security, and accessibility processes for LTIs.

(30%) Technical Training, Faculty Consultation, Documentation, and Instructional Technology Support - Design, develop, coordinate, deliver, and evaluate training materials and events for faculty development that includes workshops, webinars, tutorials, demonstrations, self‑paced modules, job aids, guides, etc. related to Canvas, instructional technology, enterprise applications, AI, accessibility, and online learning. Creates and maintains documentation standards, knowledge base, training repositories, step‑by‑step tutorials, and instructional videos. Assist faculty with instructional strategies and technologies. Ability to learn new applications quickly without formal training.

(20%) Technical Project Management, Implementation, and Cross-Functional Coordination - Coordinates technical projects, pilots, implementations, training rollouts, and ongoing support processes related to CTL functions and initiatives. Manages short‑term and long‑term projects and coordinates stakeholders, timelines, resources, communication, and support. Participates in college and district committees, workgroups, and CTL collaborations related to Canvas, AI, assessment, accessibility, professional learning, and instructional technology/design.

(10%) CTL Operations, Communication, Training Evaluation - Supports CTL communication and evaluates training effectiveness. Develops and uses surveys, usage data, help desk trends, and other feedback tools to evaluate the effectiveness of training, documentation, technology support, and CTL services. Works with the Faculty Director to determine which CTL resources and services are being used and producing successful results. Helps maintain CTL communication channels, calendars, training schedules, resource repositories, and service information. Contributes to a welcoming, human‑centered CTL environment that balances technology support with relationship‑based faculty consultation. Performs other related duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in instructional design, training and development, education, or directly related field and two (2) years of experience in training and development, and assessment or evaluation.

OR

Associate's Degree from a regionally accredited institution in instructional design, training and development, education, or directly related field and four (4) years of experience in training and development, and assessment or evaluation.

OR

High School/G.E.D from a regionally accredited institution and six (6) years of experience in training and development, and assessment or evaluation.

Desired Qualifications

1. Two (2) or more years of experience as a Learning Management System administrator, such as Canvas, Blackboard, or a comparable platform with demonstrated experience administering Canvas, managing permissions and settings, supporting system operations, and resolving basic through advanced technical issues.
2. LTI and educational technology management experience evaluating, configuring, testing, deploying, and supporting LTIs and instructional technologies, including accessibility, privacy, security, vendor, and contract considerations.
3. Technical troubleshooting and learning agility with demonstrated ability to diagnose complex technology problems, identify solutions, document resolutions, and learn unfamiliar applications independently and quickly.
4. Technical training and documentation with experience developing and delivering hands‑on technology training, tutorials, job aids, instructional videos, knowledge‑base articles, and self‑paced learning resources for users with varied technical abilities.
5. Experience managing short‑term and long‑term projects, including coordinating stakeholders, timelines, resources, budgets, and deliverables.
6. Demonstrated ability consulting with faculty and use of surveys, data, and participant feedback.
7. Demonstrated technical proficiency in systems administration, spreadsheets, databases, automated workflows, and modern workplace platforms such as Google Workspace, Microsoft 365, Webex, and Articulate. Experience with LTI standards, emerging AI technologies such as Gemini, Google Apps Script, and local small language models, as well as video editing, closed captioning, and virtual reality technologies.
8. One (1) year of relevant full‑time MCCCD experience within the past two (2) years.

Special Working Conditions

ADA AND OTHER REQUIREMENTS

Positions in this class typically require: fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Posting Close Date

Open until filled

First Review September 28, 2026.

Applications received after the review date may not be screened.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

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